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Piazza Honda of Reading

Reading, PA

4.7
2,906 Reviews
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915 Lancaster Ave

Reading, PA

19607

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Showing 2,906 reviews

April 26, 2021

My service advisor, Theresa is great. She is very knowledgeable, friendly and just knows the right things to do. She is a real asset to your dealership. More

by LDEMPSEY114
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Theresa Darrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 24, 2021

Over the past several years unfortunately the service department has gone down hill. Have bought Acuras/Hondas since 1986 and have used pIazza for all service until the past 2 years. Routinely when my ve More

by RONFILREED
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Blackmon
May 25, 2021 -

Piazza Honda of Reading responded

Ronfilreed, I would love to go over the details with you regarding the timing belt, in addition to mileage it could also be due by age. I would not condone selling anything that wasn't needed or required. Pricing can also differ if they have not included a water pump and tensioner, these items are also highly recommended and could be the difference in your quotes. Please reach out to discuss or provide your contact info so I can call you. Bob Nigra, General Manager 610-985-7444

April 23, 2021

As a customer for the past 20 years, I have nothing but praise for the services received from the sales and serviced staff. Would recommend to anyone in the market for a new or used car. More

by NCORBO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Steltz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Blackmon
April 22, 2021

My service advisor, Beka, is always friendly, knowledgeable, and helpful. Unfortunately,, this dealership did away with no appointment oil changes, so it’s not possible to drop in for service as More

by SONDAGMR
Recommend Dealer
Yes
Employees Worked With
Beka Moatz
4.0
This rating includes all reviews, with more weight given to recent reviews.
April 16, 2021

Bob Ruhe. What more can you say? The whole dealership is great to work with but Bob is the shinning star. He's famous. Word More

by tulrich52@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Ruhe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Steltz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Franco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edwin Jimenez
April 15, 2021

Visited this dealership on a rainy day, prior to noon. Difficult access to parking lot. Showroom was fine, however, only 2 people available with 1 busy with a customer though he did take time to acknowl More

by alk641
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mark Steltz
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2021 -

Piazza Honda of Reading responded

Alk641, Thanks for the feedback, I appreciate taking the time to inform us of your visit. If you could please respond back or leave me your information I would love to look into what occurred that day. Bob Nigra, General Manager 610-985-7444

April 15, 2021

Mark was great to deal with. He made the whole process very easy. I will recommend Mark and the dealership to my friends and family. More

by ETHELNAWROCKI
Recommend Dealer
Yes
Employees Worked With
Mark Steltz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Zezenski
April 15, 2021

I have nothing but praise for the great people I dealt with in purchasing my CRV. I would recommend the above mentioned staff to anyone interested in purchasing a new vehicle. More

by HYDUKE444
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robb Szymanksi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Ruhe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Kosak, Adam Zezenski
April 13, 2021

I was really disappointed on my last visit. They don’t care about the customers. I’ll look for another place to have my car service. More

by KERNEL809
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don’t remember her name
May 25, 2021 -

Piazza Honda of Reading responded

KERNEL809, My apologies if your last visit didn't exceed expectations. We do our best to and sometimes fall short or need some improvement. I would love to get your feedback on what happened and help with any future issues. Please feel free to contact me back directly at 610-985-7444, Bob Nigra-General Manager

April 08, 2021

Mark Steltz is the best sales man that I ever worked with and I have bought alot of cars in my life time almost ever three years I get a new one More

by JWLODYKA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Steltz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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