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Piazza Honda of Reading

Reading, PA

4.8
2,494 Reviews
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915 Lancaster Ave

Reading, PA

19607

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Showing 2,494 reviews

June 24, 2025

El peor servicio al cliente lo tiene honda. Desde que pueda va cambiaré de vehículo More

by MONTEROSERVIC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robb Szymanksi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Beka Moatz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Darrow
1.0
This rating includes all reviews, with more weight given to recent reviews.
Cindy Patton
1.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Spengler
1.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Walker
1.0
This rating includes all reviews, with more weight given to recent reviews.
Wesley Wixon
1.0
This rating includes all reviews, with more weight given to recent reviews.
Amelia Kachel
1.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Milanes
1.0
This rating includes all reviews, with more weight given to recent reviews.
JON BARTH
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2025 -

Piazza Honda of Reading responded

Lamentamos no haberle causado una mejor impresión. Si desea hablar sobre estas inquietudes con más detalle, comuníquese directamente con nuestro equipo al 610-777-7601. Gracias.

June 23, 2025

Polite, helpful and friendly, answered all questions about vehicles, totally engaged with their customer, rate, dealership was clean, also. More

by Kafh825
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Erika Delgado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2025 -

Piazza Honda of Reading responded

Hi Kafh, thank you for the wonderful feedback! We're delighted to hear that our team at Piazza Honda of Reading provided a polite and engaging experience. We appreciate your kind words about our dealership's cleanliness as well!

June 23, 2025

They are good about keeping you informed of the progress of the work. They do quality maintenance and repairs. My only disappointment is that they add a surcharge if you use a credit card to pay for your More

by STUMBLIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Theresa Darrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2025 -

Piazza Honda of Reading responded

Thank you for sharing your feedback with us! We're glad to hear that our team at Piazza Honda of Reading kept you informed and provided quality service. We appreciate your input regarding the credit card surcharge, and we'll certainly consider it moving forward!

June 22, 2025

Got us in and out fast and completed repairs as expected. Great people to deal with. More

by MMISTERKIEWICZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2025 -

Piazza Honda of Reading responded

Thank you for trusting the Piazza Honda of Reading team with your vehicle's repairs! We appreciate your kind review and hope you won't hesitate to reach out if we can assist you again in the future!

June 22, 2025

I can't say enough about the staff, the work, the friendly nature how everyone is very welcoming. More

by Eddie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Jablonski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Beka Moatz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Darrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2025 -

Piazza Honda of Reading responded

Eddie, we appreciate the stellar review here at Piazza Honda of Reading! Thank you!

June 22, 2025

It was my first time at the service center, and the staff made me feel at home. From the minute I walked in I was greeted with smiles. Can't remember her name but the lady that checked me out was great to wo More

by READINGWRECKINGCREW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Spengler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Milanes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2025 -

Piazza Honda of Reading responded

We're delighted to hear that your first visit to Piazza Honda of Reading was a welcoming experience! Our team strives to make every guest feel at home, and it's great knowing you felt well taken care of. Thanks for sharing your positive feedback with us!

June 21, 2025

Excellent job and the person who waited on me was nice and very helpful. I would want her again More

by LINDALWARREN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Theresa Darrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2025 -

Piazza Honda of Reading responded

Linda, We're so glad to hear it! Thank you for rating us five stars! – Piazza Honda of Reading

June 21, 2025

Jon was so helpful! ! He took his time and discussed all options with my husband. More

by Kim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JON BARTH
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2025 -

Piazza Honda of Reading responded

Kim, we're happy to hear Jon provided you & your husband with such helpful service! Thanks for trusting Piazza Honda of Reading with your business and please don't hesitate to reach out if we can be of service again in the future!

June 21, 2025

I have bought and take. My Honda vehicles here for over 15 years. In the past five years, I’ve had nothing but problems with the service department. They made numerous mista More

by SREITBAUER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Theresa Darrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2025 -

Piazza Honda of Reading responded

Thank you for the review and feedback. We're glad to hear that you've noticed improvements in our service department staff, and we hope this visit met your expectations. If there's anything else we can do for you, please let us know! - The Piazza Honda of Reading Team

June 21, 2025

The service writer that checked me in was really great. He was polite, knowledgeable and very patient. He explained everything I needed to know and got me checked in very quickly. It was exactly the same w More

by Jere Gunzenhauser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Walk
Jun 23, 2025 -

Piazza Honda of Reading responded

Jere, we're delighted to hear that our service writer provided you with such a positive experience at Piazza Honda of Reading. Thank you for sharing your feedback!