Piazza Honda of Reading

Pleasantly surprised based on the previous staff in the service department. The current manager, I believe his name was Curtis, deserves a raise. He exemplified what customer care should be. Well done!!! service department. The current manager, I believe his name was Curtis, deserves a raise. He exemplified what customer care should be. Well done!!! More

Professional communication for appointment. Arrived to drop off and everything was ready. Vehicle was serviced in less time than promised. Shuttle back and forth was convenient. drop off and everything was ready. Vehicle was serviced in less time than promised. Shuttle back and forth was convenient. More

Fast friendly service. Fast friendly service. Fast friendly service. Fast friendly service. Fast friendly service. Fast friendly service. Fast friendly service. Fast friendly service. Thank you friendly service. Fast friendly service. Fast friendly service. Fast friendly service. Fast friendly service. Fast friendly service. Thank you More

Best Car Buying Experience From the first communications to delivery, I had an excellent experience at Piazza Acura of Reading. Our salesperson and his manager did what they had From the first communications to delivery, I had an excellent experience at Piazza Acura of Reading. Our salesperson and his manager did what they had to do to find the MDX hybrid I wanted and met all of our expectations. I had heard from numerous people how good their experiences had been at Piazza, and the team here did not disappoint! I will be recommending Piazza of Reading. More

Inefficient-Finance Manager lacks customer service Brandon Hess negotiated a fair offer on a 2017 Acura MDX over the phone. I expressed the need to expedite the process and to have all paperwork ready Brandon Hess negotiated a fair offer on a 2017 Acura MDX over the phone. I expressed the need to expedite the process and to have all paperwork ready upon arrival as I would have my two young daughters with me on a school night. Despite submitting all required documentation prior to arrival, the paperwork was not ready. Needless to say, it took over 3 and a half hours (keep in mind that there was no further negotiations nor was there an “issue” with financing). My daughters did not have dinner until almost 9:30pm! Donovan, my salesman, was pleasant, yet embarrassed. This is unacceptable, especially when purchasing a higher end vehicle. When the time comes to purchase another vehicle, I will chose Phillipsburg Honda or Lehigh Valley Honda/Acura. Their customer service is, by far, superior. More

Worst Car Dealership Experience of My LIFE I have purchased more than 25 cars in y life and I have never been lied to as much as I was here. First I entered the dealership and stood for 10 min I have purchased more than 25 cars in y life and I have never been lied to as much as I was here. First I entered the dealership and stood for 10 minutes, no one paid attention to me. I had to hunt down a sales person. After telling him the car I was loooking for, he quoted me A higher price than the published on line price. Once we settled on the correct price, I bought the vehicle and set an appointment to return and pick it up. 1.25 hours after our appointment was set I still was not seen to finish the transaction. At every turn I got a run around and was lied to, just wat you would expect from a low end sleazy dealership not an ACURA dealership. I asked for my money back and was verbally betrated by the finance manager. He literally walked away with not so much as a “wait here 10 minutes and I will take care of you”. The best I can say about this dealership is rude and unaccomodating. More

2018 Acura ILX A-Spec Model I have never had a more pleasurable experience with a major purchase as I had with the team at Piazza Acura of Reading. My salesman, Alex Andrade trea I have never had a more pleasurable experience with a major purchase as I had with the team at Piazza Acura of Reading. My salesman, Alex Andrade treated me like royalty. He was friendly, personable and professional. The finance team, Brandon (used car finance manager) and Jason Hoefel (Business Manager) promised to get my monthly payment exactly where I wanted it to be and they did not let me down. There was no question left unanswered. This team led by Pat Oliveto are beyond fantastic. I felt important and special throughout the entire experience. The entire transaction from start to finish was so seamless, I had no stress about making this purchase. If you want a car and want a pleasant experience, Piazza Acura of Reading is the only place to go. More

2018 TLX I bought a TLX this week and I can not say enough wonderful things about the staff at Piazza Acura. My salesman Bob was very friendly, and the General I bought a TLX this week and I can not say enough wonderful things about the staff at Piazza Acura. My salesman Bob was very friendly, and the General Manager Pat was very helpful and a great person. They made my experience truly great, and will be purchasing all of my vehicles from here. More

Great Service I had my 2014 RDX in for oil change/service. Was told that the technician recommends I get transmission and differential service as soon as possible. I had my 2014 RDX in for oil change/service. Was told that the technician recommends I get transmission and differential service as soon as possible. Which was funny because I had been noticing a weird noise and it seemed like the car was shifting oddly. Made an appointment for the services and the car was done in the time they said and at the cost quoted. Car runs awesome once again. I have to say, these folks know service! I always get this same excellent service every time I am there (only for routine maintenance - no problems with car, lol). And this is why I keep coming back. My only complaint - need more modern facility. More

Maintenance and other services on this visit. Great service with friendly customer service reps. They work with their customers and try to accommodate our needs and requests, would definitely rec Great service with friendly customer service reps. They work with their customers and try to accommodate our needs and requests, would definitely recommend Piazza Acura for sales and service. I have had an Acura since they started selling them in the Reading area. More