Piazza Honda of Reading

Everyone is nice and all your employees make you feel comfortable Bob ruhe& mark kozar go out of there way for everyone Thanks once again Ken Reis 4mi comfortable Bob ruhe& mark kozar go out of there way for everyone Thanks once again Ken Reis 4mi More

Very dissatisfied! Needed a new tire. Spare was unexpectedly left in the back of my vehicle. Back of my vehicle is still in disarray. Discovered at a shopping trip as I attempted to load my car. N unexpectedly left in the back of my vehicle. Back of my vehicle is still in disarray. Discovered at a shopping trip as I attempted to load my car. Never before has Acura service been so lackluster! Just discovered yesterday that the rear of my vehicle is still not set right after a return trip to the dealership to have it corrected. Very dissatisfied! More

Our experience at Piazza Acura was great! Derek Kern was knowledgeable, honest, friendly and patient. Tim and I were unsure what we wanted and Derek showed us a variety of cars with a smile. We love our 20 knowledgeable, honest, friendly and patient. Tim and I were unsure what we wanted and Derek showed us a variety of cars with a smile. We love our 2019 RDX! More

My husband and I visited the Pizza Acura dealer on 2/8/2020. We weren’t planning on purchasing a new vehicle that day. We owned a Acura MDX 2013 and was planning to replace it but not that day. Derek 2/8/2020. We weren’t planning on purchasing a new vehicle that day. We owned a Acura MDX 2013 and was planning to replace it but not that day. Derek Kern approached us and asked if we had any questions. We asked about the difference between the MDX 2013 & MDX 2020. He was very informative and not pushy or overwhelming. Because of this we decided to purchase a MDX 2020 that day. More

Very friendly staff, kept me updated on progress of inspection and called to verify service before completion,. Only complaint was missing out on car wash. inspection and called to verify service before completion,. Only complaint was missing out on car wash. More

Dealership is very accommodating, staff are very friendly and easy to work with, easy to make an appointment for service & ability to use a loaner car is very much appreciated. and easy to work with, easy to make an appointment for service & ability to use a loaner car is very much appreciated. More

Bob Ruhe will always make sure his customers leave happy. If you are interested in an Acura, he is the guy you want to see. Customer service is top notch at Reading Honda Acura! If you are interested in an Acura, he is the guy you want to see. Customer service is top notch at Reading Honda Acura! More

My car needed to have Engine rings replaced as part of a warranty/recall so I brought my car in on Sunday for a Monday appointment. I had not heard anything by Friday evening so I called around 6pm to check warranty/recall so I brought my car in on Sunday for a Monday appointment. I had not heard anything by Friday evening so I called around 6pm to check the status of my car and was told that since it was close to closing someone would give me a call the next day. No problem. No one called the next day, so I called in the afternoon to check again. I was told that the person I needed to talk to was busy but that he would call me back. When I asked if he would call me back that day, I was told rudely “MA’AM he’s almost done“. I did not receive a call back that day. After I picked my car up for service I noticed that the engine sounded louder than normal. I called and left a message for the service department on Wednesday morning and I’m still waiting to hear back. More

My mic was not working on my mdx. The service department found the issue and did a great job of fixing it. Love my mdx!! found the issue and did a great job of fixing it. Love my mdx!! More

Salesman Tom Miller was a pleasure to work with. He communicated with us openly throughout the whole process. We will be back to purchase another car from Tom in the future. communicated with us openly throughout the whole process. We will be back to purchase another car from Tom in the future. More