Piazza Honda of Reading

Bob Ruhe was excellent in handling all my questions and concerns about buying a new car. When you go to Piazza Acura of Reading, you feel that you are important and your concerns matter. concerns about buying a new car. When you go to Piazza Acura of Reading, you feel that you are important and your concerns matter. More

Good service. Advisor Michael Kardane is not listed on Good service. Advisor Michael Kardane is not listed on your survey. Everything was very smooth and I had no problems with the service. Everyone that Good service. Advisor Michael Kardane is not listed on your survey. Everything was very smooth and I had no problems with the service. Everyone that I dealt with was very considerate and friendly. More

Was there longer than anticipated. Other than that everything was ok. Theresa was great to work with. COVID 19 protocols were nice to see. 6 Ft distance was good. everything was ok. Theresa was great to work with. COVID 19 protocols were nice to see. 6 Ft distance was good. More

Great selection and service. The sales team and finance was very helpful and insured that I got the car that I was looking for. Thank you. was very helpful and insured that I got the car that I was looking for. Thank you. More

Piazza Honda of Reading cares about their customers from the first day they meet you. Bob Ruhe, my salesmen always comes and picks up my car for service. The service department is always helpful and friendl the first day they meet you. Bob Ruhe, my salesmen always comes and picks up my car for service. The service department is always helpful and friendly. Thank you everything you do for me. More

Excellent communication and quick turnaround on service for my vehicle. Very friendly staff from check in to picking up. Appointments are east to schedule and you are kept up to date through email. for my vehicle. Very friendly staff from check in to picking up. Appointments are east to schedule and you are kept up to date through email. More

I ALWAYS feel taken care of by Bob Ruhe and the entire team at Piazza Acura. I'm so appreciative! They have earned my years-long loyalty. team at Piazza Acura. I'm so appreciative! They have earned my years-long loyalty. More

I’ve been a customer of this dealership for over 15 years. And each time I buy a car the experience / level of service exceeds my expectations. Another great and painless experience!! years. And each time I buy a car the experience / level of service exceeds my expectations. Another great and painless experience!! More

We purchased a 2017 Certified PreOwned Acura MDX on 12/18/2020 and have had nothing but problems since driving it off the lot. Charlie Pletz and his sales manager were very courteous and accommodating 12/18/2020 and have had nothing but problems since driving it off the lot. Charlie Pletz and his sales manager were very courteous and accommodating during the sales process. The finance individual was very cold and lacked personality. The detailing department takes zero pride in their work and quite frankly I drove away with the dirtiest new to me vehicle I have ever purchased . Because we were purchasing a Certified Preowned vehicle we assumed we were purchasing a quality product that went through a rigorous inspection process - we were wrong. After we drove off the lot, we noticed the windshield has chips which we reported to dealership right away but they refuse to call us back to discuss. In the last week, we have experienced unattended acceleration of the vehicle on two occasions and the transmission has been very rough during shifting. We have driven the vehicle 1,400 miles and have owned it for less than 45 days. As of today, the car is parked in our garage as I no longer feel safe driving the vehicle and we are waiting to hear back from management on next steps. More

Edwin was wonderful !! He found the absolute perfect car for me in a timely manner before I started my new job that day. Very professional ! for me in a timely manner before I started my new job that day. Very professional ! More