Back

Piazza Honda of Reading

Reading, PA

4.8
2,139 Reviews
Contact Dealership

915 Lancaster Ave

Reading, PA

19607

Directions

By Type

Showing 2,139 reviews

June 21, 2021

Horrible car service at Acura, car is a safety hazard. More

by Mccaulley
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Donald kistler
Jun 29, 2021 -

Piazza Honda of Reading responded

Mr. Mccaulley our deepest apologies for your inconvenience and rest assured the vehicle is confirmed repaired by our Master Technician. Your experience with the service manager has also been rectified, we value your business and hope to see you soon for regular maintenance.

Jul 14, 2021 -

Mccaulley responded

My car problem was fixed. The customer service is still bad. A member of Acura took my car garage key remote out my car, when I asked him to please take it out until my car was serviced. I got my car back and my garage remote wasn’t in my car. I went to Acura and I called a few times about my remote, and I am getting no response. I’m about to make a police report, that remote is the key to getting into my house.

June 21, 2021

Always a good experience. Beka is so helpful and knowledgeable. I do miss the car wash. Scott’s coupons just do not cut it / sorry! More

by LCJ77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beka Moatz
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 20, 2021

Always get great service. understand what the plan is and no surprises. Beka is always great. Love bringing my car to Piazza for my service. More

by JAKOCH2312
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beka Moatz
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 20, 2021

Good communication Very personal approach Work done Good communication Very personal approach Work done expediently. Will continue to use your service department In all honesty asking for 25 words More

by WLEWIS121
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don kistler , Mike Blackmon
June 19, 2021

Have dealt with Piazza Acura/Honda for over 30 years. Why the loyalty and satisfaction? It is significantly because of Mark Kozak. You could not ask for a better Sales/Manager then the service he has given u More

by RONFILREED
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Kosak
June 19, 2021

I was happy with the service that was provided to me and the staff was helpful and professional. I will recommend a friend or family More

by AISHACISSE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Roman
June 18, 2021

Mike was very helpful in ordering the tires I needed for my car. He provided me with several choices . My car is well cared for at Piazza honda More

by HPMT3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erika Delgado
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 17, 2021

I had a scheduled inspection for my MDX and I was really pleased! The staff stuck to their word for a pick up time and made me feel like my time mattered. It was obviously a really busy day there but the s More

by JESSEG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Kardane
June 17, 2021

That was by far the best experience I’ve ever had a car dealership! The service department was very busy but I was greeted almost immediately by staff and my car was processed quickly. I was informed of ap More

by TOMTERRA10
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joe Deibler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cindy Patton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Blackmon
June 16, 2021

Made the buying process easy. Thanks again definitely would recommend Piazza Honda of Reading and especially Thomas service was great thanks again for the help guys!!! More

by George Nanouh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
...
163
...