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Piazza Honda of Reading

Reading, PA

Overview
Employees
Reviews
Vehicles
4.8
2,137 Reviews
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915 Lancaster Ave

Reading, PA

19607

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Showing 2,137 reviews

July 01, 2021

Smooth process every time I get service here. Everyone there is great. More

by MZERVANOS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Theresa Darrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 30, 2021

Appreciated Bob reviewing all the features of the car and setting things up More

by wdrule
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Ruhe
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 29, 2021

Edwins was great! He kept me in my budget and use my credit union check which I didn’t think was possible due to an early visit to West Chester Piazza. I was told they wont except my check by Joe Gilmor More

by agilmo73
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin Jimenez
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Jun 29, 2021 -

Piazza Honda of Reading responded

Thanks for the review agilmo! Edwin does a great job for us and we are pleased to have him on the team! I hope you're enjoying your new car!

June 27, 2021

Need to separate Honda and Acura service. Takes a while to get waited on when checking in or picking up. More

by lcoutts309
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Theresa Darrow
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 29, 2021 -

Piazza Honda of Reading responded

Hi and thanks for the feedback. We are in the process of reorganizing post covid and hope to have a substantial remedy in the near future to enhance our facility and level of service, we appreciate your feedback and business, drive safe!

June 26, 2021

Stress free. Been here since 1997. Love my salesman Mark Steltz. He goes above and beyond! More

by WSANDRITTER0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Steltz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 29, 2021 -

Piazza Honda of Reading responded

Thanks for the kind words, Mark does a great job and we are pleased to have him on the team!

June 26, 2021

I had some fairly significant issues with my relatively new car. They quickly diagnosed and fixed the issue. More

by gburkert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Blackmon
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Jun 29, 2021 -

Piazza Honda of Reading responded

Thanks gburket, we aim to please. Glad we could help resolve your concerns and we hope you're enjoying your new car.

June 25, 2021

The staff was. people upfront about how long it would take More

by apmarek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Blackmon
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Jun 29, 2021 -

Piazza Honda of Reading responded

Thanks apmarek! We appreciate the kind words and for choosing us to service your car!

June 22, 2021

Great experience working with Donovanto but our certified used Acura More

by JMORGAN2656
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donovan from Acura
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June 21, 2021

Horrible car service at Acura, car is a safety hazard. More

by Mccaulley
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Donald kistler
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Jun 29, 2021 -

Piazza Honda of Reading responded

Mr. Mccaulley our deepest apologies for your inconvenience and rest assured the vehicle is confirmed repaired by our Master Technician. Your experience with the service manager has also been rectified, we value your business and hope to see you soon for regular maintenance.

Jul 14, 2021 -

Mccaulley responded

My car problem was fixed. The customer service is still bad. A member of Acura took my car garage key remote out my car, when I asked him to please take it out until my car was serviced. I got my car back and my garage remote wasn’t in my car. I went to Acura and I called a few times about my remote, and I am getting no response. I’m about to make a police report, that remote is the key to getting into my house.

June 21, 2021

Always a good experience. Beka is so helpful and knowledgeable. I do miss the car wash. Scott’s coupons just do not cut it / sorry! More

by LCJ77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beka Moatz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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