Piazza Honda of Reading

When I called to make the appt I specifically asked for the B oil change (oil change with multi point inspection they rotate the tires and inspect the whole car). I also wrote it on the drop box envelope the B oil change (oil change with multi point inspection they rotate the tires and inspect the whole car). I also wrote it on the drop box envelope when I dropped it off. When the woman (I can’t remember her name) called me to tell me my car was done and told me how much it was going to be, I asked if I had received the multi point inspection (specifically if my tires were rotated and everything checked…she said yes. I left work to pick up my car and when I got to the counter I asked again what oil change was performed and was told the basic oil change. I asked why when I specifically requested the other service…another girl asked what code was on my car…not that it matters because I asked for this service…but the code was for the oil change with the multi point inspection. NO ONE could explain why my car just got an oil change. This is the second time I have brought my car to Reading Honda Acura and they just gave me the basic service. Mr. Delgado stepped up and also asked me what code was on my car🙄…again what does that matter if I asked for the other service to be performed. I had to point out that i had checked it on the drop off box envelope that I wanted the B oil change. I also want to state that I only bring my car to Reading Honda Acura for oil changes because I had a bad experience with service back in November…I was told my car needed all this work and it was going to be like $1500…the girl was really persistent about me getting the work done…I took my car to the Acura dealer I bought my car from and was told I didn’t need brakes, calibers or a strut….ever since Acura is doing their service over on the Honda side I have had bad experiences every time. Also, Mr. Delgado stated to me about with everything going on in the world it’s hard to get people to work…I understand the problems because of the pandemic and that people do not want to go to work…but the people that choose to work still have to do their jobs. Mr. Delgado did offer to take my car back and perform the services that weren’t done but I left work and had to get back…the job should have been done right from the beginning…I’m over Reading Honda and Acura More

Inquired about a 50,000 + Hummer. I noticed the back headrests were missing. No one could be bothered at the dealership to 100% assure they were there. All I have to say is remember 2008-2010 when c headrests were missing. No one could be bothered at the dealership to 100% assure they were there. All I have to say is remember 2008-2010 when cars were not selling and banks were not writing loans. More

The best dealer in Reading,PADAVID ROMAN ITS THE BEST The best dealer in Reading,PA DAVID ROMAN ITS THE BEST SELLER EVER! Very helpful, very friendly and very professional. I love working with him. The best dealer in Reading,PA DAVID ROMAN ITS THE BEST SELLER EVER! Very helpful, very friendly and very professional. I love working with him. More

Sue took great care of me while I was waiting for my Acura service to be completed. The service manager also was involved in my service, and he was very nice to work with. Acura service to be completed. The service manager also was involved in my service, and he was very nice to work with. More

from walking in to walking out a great experience.leased from walking in to walking out a great experience. leased 6 acura's in the last 20+ years. dealing for new car always enjoyable. had an excellent from walking in to walking out a great experience. leased 6 acura's in the last 20+ years. dealing for new car always enjoyable. had an excellent salesman every time. More

Edwin was great to work with, honest, efficient, and friendly! He made sure everything was ready to go and set for our appointment! Smiled as we walked in the door. Make us feel welcome Thank you! friendly! He made sure everything was ready to go and set for our appointment! Smiled as we walked in the door. Make us feel welcome Thank you! More

Edwin was a delight to work with and knowledgeable about Acura. He was able to work me a deal I was willing to do. I really like my IXL A spec. Acura. He was able to work me a deal I was willing to do. I really like my IXL A spec. More

Erika was the most professional knowledge person when it came to purchasing my car. She took care of everything and made it a seamless stress free process. Erika even delivered my new car to my home two hou came to purchasing my car. She took care of everything and made it a seamless stress free process. Erika even delivered my new car to my home two hours away. She was amazing and I would definitely recommend her to anyone looking to purchase a vehicle. More

The car I bought from the dealership was in perfect condition when I got it. Fully functional and very clean! My car had even more features than I had expected and my seller, Erika, walked me through e condition when I got it. Fully functional and very clean! My car had even more features than I had expected and my seller, Erika, walked me through everything. She made the process extremely easy and explained everything I could possibly need to know about the car I bought. More

Edwin was excellent he took his time answering all my questions and got me driving out with the car I really wanted.I really recommend anyone that’s looking to buy a vehicle to definitely go see Edwin Ji questions and got me driving out with the car I really wanted.I really recommend anyone that’s looking to buy a vehicle to definitely go see Edwin Jimenez he’s great.Thanks again Edwin 👍🏼 More