Piazza Honda of Reading

I have purchased my last three vehicles from this dealership, and each experience has been better than the last. I purchased my latest behicle, an Acura TL last week. Brandon and Steve were not just dealership, and each experience has been better than the last. I purchased my latest behicle, an Acura TL last week. Brandon and Steve were not just excellent while I was at the dealership, but they were proactive in alerting me to added incentives available on the vehicle I was interested in prior to my visit, and made sure the vehicle and color I wanted was in stock before my drive there. Once there, the vehicle was already washed, detailed, in spotless condition, and ready to be driven. I was in and out of the dealership in one hour. The biggest reason I drive an hour out of my way, and directly past two other Acura dealerships, to buy my vehicles from Reading Acura comes down to one word: Trust. I trust the trade in quotes will be the same when I get there as they were over the phone. I trust the price/payments discussed over the phone is the same as when I get there. I trust that when we talk about a TL over the phone, they won't have an MDX ready to test drive when I get there. They come through in every facet of the car buying experience. They are fair, easy to work with, and a fun bunch of people. I'd recommend anyone looking for a vehicle to Reading Acura for a straight forward, honest, easy, and fun buying experience! More

This is a great dealership to buy a car from. We have bought 2 cars from them over the last 10 years and have had all of the service on the cars done at Piazza. The sales team is very helpful reviewing t bought 2 cars from them over the last 10 years and have had all of the service on the cars done at Piazza. The sales team is very helpful reviewing the features of the car and when you buy the car they set up all of the key fob features with you. The service department takes care of routine maint. on the car without any problems and handles trouble shooting by solving the issue to root cause and your satisfaction. I would buy anothe car from Mark Kosak and Piazza of Reading. More

BEST DEALERSHIP I'VE EVER BEEN TO BROUGHT 3-CARS FROM THEM NO HASSLE PRICE AND SERVICE WAS OUTSTANDING MARK IS THE BEST DROPPED THE CAR AT MY WORK WITH PAPER WORK READY TO GO THEM NO HASSLE PRICE AND SERVICE WAS OUTSTANDING MARK IS THE BEST DROPPED THE CAR AT MY WORK WITH PAPER WORK READY TO GO More

Excellent Dealership. I was referred here by a friend. Nancy, Robb, and Bob are a Fantastic Team! I love my new Accord. Outstanding service from beginning to end. They had me in my beautiful certified Acc Nancy, Robb, and Bob are a Fantastic Team! I love my new Accord. Outstanding service from beginning to end. They had me in my beautiful certified Accord in no time at all. I will highly recommend this dealership to my friends. More

Lousy Customer Service. Corrupt Salesmen who will lie, Lousy Customer Service. Corrupt Salesmen who will lie, cheat and deceive. Made a deal on a MDX with Michelin tires. The MDX did not have 'certific Lousy Customer Service. Corrupt Salesmen who will lie, cheat and deceive. Made a deal on a MDX with Michelin tires. The MDX did not have 'certification' yet so we gave the dealership three (3) days to get it certified. On the third day got a call from Saleman wanting to know if I wanted Hangook put on the MDX. I then stated that I thought we had agreed on leaving the Michelin tires on the car. He completely disregarded what I said. After going back and forth for tem minutes I stated just put the Hangook tires on the the car. The salesman stated the car "was ready". I indicated we would be their in two hours. An hour later the salesman called stating the car rear window actuator,(motor), did not work. It would take two days more to fix it. He then went on to state that before they fixed the car or did the certification, we; my wife and I "had to come down and sign the ownership papers" then, and only then, would they "fix and certify the MDX". we said n. Two days later the Sales Manager called men and stated he had to change the tires because they were not "road reliable", meaning they had too much wear. He then asked if I "needed the certification?" Because he could NOT certify the car, put the old not"road reliable' tires back on the car and sell it to me 'as is'. I then asked him if he was nuts and said noway. A day later they offered to deliver the car to our home with all problems still in it. More

Piazza acura of ardmore and reading are the worst dealerships I have ever been too. Please stay off of it. Don't waste your time with their sales team. They don't have any knowledge of what they are dealerships I have ever been too. Please stay off of it. Don't waste your time with their sales team. They don't have any knowledge of what they are explaining. You will understand that in ur first visit itself. More

I took my 2004 Acura TL in for 2 safety recalls (power steering hose, windshield wiper motor).Well after they performed the recalls the following occurred. #1 they never called when the service was comple steering hose, windshield wiper motor).Well after they performed the recalls the following occurred. #1 they never called when the service was completed #2 when I went to pick up the car my rear view mirror was damaged. I immediately called to notify them about the mirror. They ask me to bring it in the next day. I brung the car back and they agreed the mirror is damaged, but refuse to pay for it.The service manager offers to split the cost of the mirror they damaged! They could not see how their service person could have damaged my rear view mirror. I'm very disappointed with their service.The mirror cost $115.00, I do not think it's worth alienating a customer for $115.00. More