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Piazza Honda of Reading

Reading, PA

4.8
2,483 Reviews
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915 Lancaster Ave

Reading, PA

19607

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Showing 2,483 reviews

January 17, 2024

I went to have a remote key made. I called a day or two prior I was informed that the make/model was available it would take approximately an hour to program and no appointment was re More

by Helen
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
None of these folks
January 17, 2024

They are very helpful and friendly. Service center is very good. I would recommend them. More

by cbarthel22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beka Moatz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Darrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cindy Patton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Harry Delgado, Adam Zezenski
January 17, 2024

This dealership is very professional, the service departments team is easy to work with and prompt. More

by MAMAMOATZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beka Moatz
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2024

They are friendly and go the extra to help if there is a problem. Will highly recommend them. More

by PINBRAT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beka Moatz
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2024

I made appointment for routine maintenance but turned out to be too early. The person at check in (I forget to get her name) explained and saw there was a recall on the car so changed up that so wasn’t a was More

by LORELM2495
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know name
January 17, 2024

Excellent service! Always keeps you updated on what they are doing and providing pricing information. More

by sglass75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beka Moatz
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2024

Came in with power steering and charging systems failures. All service writers were attending customers. Ms Moatz immediately came over from Service Manager desk to assist me. She contacted my warr More

by RDEANELINSKY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beka Moatz
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2024

They are very knowledgeable and provide great customer service. I would recommend Piazza Honda and Acura. More

by TRISHCLEARY129
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Steltz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Kosak, Adam Zezenski
January 17, 2024

Very bad experience. They do not accept credit card. Or 3% up charge if you pay by cc. Also the repair rate are at least 10% more than other dealerships in the area. More

by Anuragrothsar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Theresa Darrow
1.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2024

I had more work than I anticipated but everything worked out. I feel secure when Piazza works on my car. More

by MAREBEARPA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I cannot remember who it was that waited on me but they were helpful and courteous.
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