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Piazza Honda of Reading
Reading, PA
1,304 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 PM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,304 reviews
October 27, 2011
Excellent Dealership. I was referred here by a friend. Nancy, Robb, and Bob are a Fantastic Team! I love my new Accord. Outstanding service from beginning to end. They had me in my beautiful certified Acc Nancy, Robb, and Bob are a Fantastic Team! I love my new Accord. Outstanding service from beginning to end. They had me in my beautiful certified Accord in no time at all. I will highly recommend this dealership to my friends. More
by berucks
Employees Worked With
Nancy, Robb and Bob
Helpful February 16, 2011
Lousy Customer Service. Corrupt Salesmen who will lie, Lousy Customer Service. Corrupt Salesmen who will lie, cheat and deceive. Made a deal on a MDX with Michelin tires. The MDX did not have 'certific Lousy Customer Service. Corrupt Salesmen who will lie, cheat and deceive. Made a deal on a MDX with Michelin tires. The MDX did not have 'certification' yet so we gave the dealership three (3) days to get it certified. On the third day got a call from Saleman wanting to know if I wanted Hangook put on the MDX. I then stated that I thought we had agreed on leaving the Michelin tires on the car. He completely disregarded what I said. After going back and forth for tem minutes I stated just put the Hangook tires on the the car. The salesman stated the car "was ready". I indicated we would be their in two hours. An hour later the salesman called stating the car rear window actuator,(motor), did not work. It would take two days more to fix it. He then went on to state that before they fixed the car or did the certification, we; my wife and I "had to come down and sign the ownership papers" then, and only then, would they "fix and certify the MDX". we said n. Two days later the Sales Manager called men and stated he had to change the tires because they were not "road reliable", meaning they had too much wear. He then asked if I "needed the certification?" Because he could NOT certify the car, put the old not"road reliable' tires back on the car and sell it to me 'as is'. I then asked him if he was nuts and said noway. A day later they offered to deliver the car to our home with all problems still in it. More
by colkurtz
Employees Worked With
3
January 05, 2009
Piazza acura of ardmore and reading are the worst dealerships I have ever been too. Please stay off of it. Don't waste your time with their sales team. They don't have any knowledge of what they are dealerships I have ever been too. Please stay off of it. Don't waste your time with their sales team. They don't have any knowledge of what they are explaining. You will understand that in ur first visit itself. More
by lvndlfe
Employees Worked With
n/a
December 19, 2008
I took my 2004 Acura TL in for 2 safety recalls (power steering hose, windshield wiper motor).Well after they performed the recalls the following occurred. #1 they never called when the service was comple steering hose, windshield wiper motor).Well after they performed the recalls the following occurred. #1 they never called when the service was completed #2 when I went to pick up the car my rear view mirror was damaged. I immediately called to notify them about the mirror. They ask me to bring it in the next day. I brung the car back and they agreed the mirror is damaged, but refuse to pay for it.The service manager offers to split the cost of the mirror they damaged! They could not see how their service person could have damaged my rear view mirror. I'm very disappointed with their service.The mirror cost $115.00, I do not think it's worth alienating a customer for $115.00. More
by finnegre
Employees Worked With
Jack Kaufman
