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Piazza Honda of Reading

Reading, PA

4.8
1,758 Reviews
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915 Lancaster Ave

Reading, PA

19607

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Showing 1,758 reviews

April 29, 2021

My service experience was great. My service advisor, Theresa, was thorough and kept me appraised of progress on my car as I waited in the customer area. The wait time was reasonable given I brought the More

by BDUNDON
Recommend Dealer
Yes
Employees Worked With
Theresa Darrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 26, 2021

My vehicle service was excellent. I was able to comfortably wait and receive my vehicle in a short peeriod of time. Service techs were Theresa and Mike were very helpful and informative. More

by PRBASSLER
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bob Ruhe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Darrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Blackmon
April 26, 2021

My service advisor, Theresa is great. She is very knowledgeable, friendly and just knows the right things to do. She is a real asset to your dealership. More

by LDEMPSEY114
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Theresa Darrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 24, 2021

Over the past several years unfortunately the service department has gone down hill. Have bought Acuras/Hondas since 1986 and have used pIazza for all service until the past 2 years. Routinely when my ve More

by RONFILREED
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Blackmon
May 25, 2021 -

Piazza Honda of Reading responded

Ronfilreed, I would love to go over the details with you regarding the timing belt, in addition to mileage it could also be due by age. I would not condone selling anything that wasn't needed or required. Pricing can also differ if they have not included a water pump and tensioner, these items are also highly recommended and could be the difference in your quotes. Please reach out to discuss or provide your contact info so I can call you. Bob Nigra, General Manager 610-985-7444

April 23, 2021

As a customer for the past 20 years, I have nothing but praise for the services received from the sales and serviced staff. Would recommend to anyone in the market for a new or used car. More

by NCORBO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Steltz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Blackmon
April 22, 2021

My service advisor, Beka, is always friendly, knowledgeable, and helpful. Unfortunately,, this dealership did away with no appointment oil changes, so it’s not possible to drop in for service as More

by SONDAGMR
Recommend Dealer
Yes
Employees Worked With
Beka Moatz
4.0
This rating includes all reviews, with more weight given to recent reviews.
April 16, 2021

Bob Ruhe. What more can you say? The whole dealership is great to work with but Bob is the shinning star. He's famous. Word More

by tulrich52@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Ruhe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Steltz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Franco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edwin Jimenez
April 15, 2021

Visited this dealership on a rainy day, prior to noon. Difficult access to parking lot. Showroom was fine, however, only 2 people available with 1 busy with a customer though he did take time to acknowl More

by alk641
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mark Steltz
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2021 -

Piazza Honda of Reading responded

Alk641, Thanks for the feedback, I appreciate taking the time to inform us of your visit. If you could please respond back or leave me your information I would love to look into what occurred that day. Bob Nigra, General Manager 610-985-7444

April 15, 2021

Mark was great to deal with. He made the whole process very easy. I will recommend Mark and the dealership to my friends and family. More

by ETHELNAWROCKI
Recommend Dealer
Yes
Employees Worked With
Mark Steltz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Zezenski
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 15, 2021

I have nothing but praise for the great people I dealt with in purchasing my CRV. I would recommend the above mentioned staff to anyone interested in purchasing a new vehicle. More

by HYDUKE444
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robb Szymanksi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Kosak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Ruhe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Zezenski
5.0
This rating includes all reviews, with more weight given to recent reviews.
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