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Piazza Honda of Reading
Reading, PA
1,756 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 PM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,756 reviews
June 11, 2021
Great Job as usual. Service was prompt. Car was ready when promised. Justin was very courteous and took care of everything. He called when thee car was ready. when promised. Justin was very courteous and took care of everything. He called when thee car was ready. More
by NORMANBURTON143
Verified CustomerEmployees Worked With
Justin
June 11, 2021
Your staff is professional, very knowledgeable and attentive. What I do miss is the Acura dealership for all service. The Honda waiting room and environment is not the same. Thank you. attentive. What I do miss is the Acura dealership for all service. The Honda waiting room and environment is not the same. Thank you. More
by BLROZEAN
June 06, 2021
the process for coummunicating back to the customer whether the car is done or not is terrible. The first day my car was there I received a phone call telling me it would not be ready until the next d whether the car is done or not is terrible. The first day my car was there I received a phone call telling me it would not be ready until the next day. The next day came and nothing. Finally on the third day I had to call to find out. More
by estock
Employees Worked With
Mike Blackmon
June 05, 2021
My first visit and was impressed by the professional and courteous manner provided to me by all involved! All were very helpful and appeared ready to help. courteous manner provided to me by all involved! All were very helpful and appeared ready to help. More
by mmecc
Employees Worked With
Mike Blackmon
June 04, 2021
Courteous and helpful. Employees make an extra effort to provide excellent customer service. The service reviewed with me in detail covering all recommendations for other priority work to be taken care of. provide excellent customer service. The service reviewed with me in detail covering all recommendations for other priority work to be taken care of. More
by MCATHRED5
June 03, 2021
Great service! Very prompt in getting work done at a fair price. Sales Rep Bob escorted me to the service department to make sure that I was properly taken care of. Service Rep Beka did an excellent j fair price. Sales Rep Bob escorted me to the service department to make sure that I was properly taken care of. Service Rep Beka did an excellent job! Well done team! More
by craigfeet
June 02, 2021
Dealership was prompt getting me in for yearly inspection and went over things that could use attention. Did not force anything on me . Great to have a relationship like this and went over things that could use attention. Did not force anything on me . Great to have a relationship like this More
by rompy9900
Employees Worked With
Mike Blackmon
May 30, 2021
Courteous employees who go above and beyond to satisfy their customers. I had an issue with my Acura after service was complete and the staff went out of their way to accommodate my needs and arrange for their customers. I had an issue with my Acura after service was complete and the staff went out of their way to accommodate my needs and arrange for a loaner. The loaner was spotless! Highly recommend! More
by DECULY
Employees Worked With
Other Employees :
Harry Delgado, Mike Blackmon
May 29, 2021
I had to wait an hour and a half for my car getting a B1 service. I had the appointment scheduled, this was not a walk in. After an hour of waiting, I went up and spoke with a service technician who confi service. I had the appointment scheduled, this was not a walk in. After an hour of waiting, I went up and spoke with a service technician who confirmed that my car's service had not even started. This is the second time this has happened to me at this dealership for basic service. In my opinion, the main problem is that they have combined their Honda and Acura service and can't handle the volume. I will never take my Acura MDX to be serviced here again. More
by AMANDAKABBOUD
Employees Worked With
May 29, 2021
My sales rep. Bob, who greeted me upon arrival, test-drove with me and demonstrated the new features of the vehicle, made my trade-in and purchase experience as smooth and easy as any other new car test-drove with me and demonstrated the new features of the vehicle, made my trade-in and purchase experience as smooth and easy as any other new car purchase I ever had. This was my first experience with Piazza of Reading. More
by RES.SAX3
