Piazza Honda of Reading

My vehicle was serviced and finished on time. Everyone is always friendly and courteous. The scheduling was done by phone and I was able to drop off my vehicle and pick up when it was finished the next d is always friendly and courteous. The scheduling was done by phone and I was able to drop off my vehicle and pick up when it was finished the next day. More

Had a great experience getting my first car and was given nothing but positive energy during my process and would highly recommend getting a car from here. nothing but positive energy during my process and would highly recommend getting a car from here. More

if there was more than 5 stars ⭐️ I’ll give him more than 5. above and beyond he wasn’t focus on making a sale, he was focus on helping me make a safe reliable purchase for my first car buying experience. He 5. above and beyond he wasn’t focus on making a sale, he was focus on helping me make a safe reliable purchase for my first car buying experience. He went through every detail to make my ordeal comfortable and understanding. He gained a customer. I appreciate him very much. More

Fast, courteous, and professional service. Easy scheduling. Great communications. Reliance on Uber/Lift is a new thing that might need some optimization, but it worked fine. Thank you! scheduling. Great communications. Reliance on Uber/Lift is a new thing that might need some optimization, but it worked fine. Thank you! More

I have been a customer at Piazza Acura for many years. Folks in the service center have always been courteous. Surveys have become ubiquitous. I am tired of completing one every time I leave the house. T Folks in the service center have always been courteous. Surveys have become ubiquitous. I am tired of completing one every time I leave the house. This one is especially annoying,asking for 25 words ! More

Always very communicative and willing to work with you on budget and timing. Always keeps you informed on progress and expectations on work being done. budget and timing. Always keeps you informed on progress and expectations on work being done. More

Becka in the service dept was a wonderful representative of good customer service she kept me fully informed I am still concerned they could not find the code my car gave but they tested everything possib of good customer service she kept me fully informed I am still concerned they could not find the code my car gave but they tested everything possible More

Piazza Honda/Acura has been a totally reliable provider of service for me and my family thru 3 Honda’s and two Acuras, all bought at Piazza over 28 years.. the service department is utterly trustworthy. of service for me and my family thru 3 Honda’s and two Acuras, all bought at Piazza over 28 years.. the service department is utterly trustworthy. More

Took my 2021 Acura for splash guards only to receive a car with a dirtied driver side door and improperly installed rear splash guards. Oh and yeah, the tech installed the guards without even clearing off car with a dirtied driver side door and improperly installed rear splash guards. Oh and yeah, the tech installed the guards without even clearing off the road dirt from the body panel. 🙄 I have the photos to prove it btw. So either the techs are overbooked and way too busy or they just don't care. Either option should be a concern for management. But right now they don't care. Why? Because the car market is red hot right now and they are flush with plenty of customers. But eventually the pendulum will swing the other way and those that have been treated poorly will most certainly remember the poor experience by taking their business elsewhere. The service manager didn't think it was a big deal to not clear the areas before the install but perhaps that is why half baked work is being perpetuated there? It was eventually rectified but 3 hours later for a 45 minute job was ridiculous. I was told I get a free oil change there but ya'll will never see me back there...if you can't install a splash guard properly, do you think me foolish enough to bring it back to you for some issue that is infinitely more complex? More

Don was so helpful and very thorough. I felt like I was in such good hands! I also appreciate the finance department for getting me into my brand new car at a payment I was comfortable with. in such good hands! I also appreciate the finance department for getting me into my brand new car at a payment I was comfortable with. More