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Piazza Honda of Reading

Reading, PA

4.8
1,835 Reviews
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915 Lancaster Ave

Reading, PA

19607

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Showing 1,835 reviews

December 24, 2024

The quality of my service and the experience with Theresa is always exceptional! I will, however, say that it is frustrating that the dealer charges the added percentage cost just to use a credit card! C More

by DWFJR371
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Theresa Darrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 24, 2024 -

Piazza Honda of Reading responded

Thank you for taking the time to share your experience working with Theresa at Piazza Honda of Reading! We will pass along your feedback to our team.

December 24, 2024

The salesman, Mr. Carrington was excellent, and execution of the contract was simple, straightforward and quick. More

by ACONWUDINJO
Recommend Dealer
Yes
Employees Worked With
Adam Zezenski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mr. Carrington.
December 24, 2024

Gave a very reasonable price for a repair that had a wide price range. Explained suggested repairs well, not pushy. More

by RAMKATH70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Theresa Darrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 23, 2024

They were very helpful for finding the vehicle I was looking for In a timely manner More

by gxpb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erika Delgado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2024 -

Piazza Honda of Reading responded

Thank you for taking the time to share! -Piazza Honda of Reading

December 23, 2024

Tom Miller was awesome! No hassle, we met with him at 6:00 at nite and had a car driven and purchased by 8:00pm. He even stayed late you help us. I can’t say enough about More

by Steve p
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thomas Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Zezenski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2024 -

Piazza Honda of Reading responded

Hi Steve, we're delighted to hear that Tom made your first new car purchase a memorable experience at Piazza Honda of Reading! It's wonderful knowing he went above and beyond to assist you. Enjoy the ride, and thank you for choosing us!

December 22, 2024

Always treated warmly and with respect. Communication is very good. I would recommend this service dealership to anyone. More

by Sam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beka Moatz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Darrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amelia Kachel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2024 -

Piazza Honda of Reading responded

Hi Sam, thank you for recommending Piazza Honda of Reading! We're delighted to hear that our team provided warm and respectful service. We appreciate your support! Safe travels!

December 22, 2024

The customer service rep was great. Super nice and easy to work with. He explained things very clearly. More

by BETHGLASS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I forget his name
Dec 23, 2024 -

Piazza Honda of Reading responded

Hi Beth, we're delighted to hear that our customer service rep made your experience at Piazza Honda of Reading so positive and clear. Thanks for sharing! Safe travels!

December 22, 2024

I enjoy my new car. The negotiation was fair. I look forward to my next one already. More

by Cody
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Frank Franco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2024 -

Piazza Honda of Reading responded

Hi Cody, we're glad you love your new car and had a fair negotiation at Piazza Honda of Reading. We look forward to serving you again in the future! Safe travels!

December 22, 2024

It took longer that I was expecting, part where some where else, took very long to get there, but the CS was very nice More

by CHARLESCONTRERAS146
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Theresa Darrow
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2024 -

Piazza Honda of Reading responded

Thank you for your patience and understanding during the wait at Piazza Honda of Reading. We're glad to hear that our customer service team made a positive impression, and we appreciate your feedback as it helps us improve!

December 22, 2024

Always service my vehicle there since 2010. Easy online scheduling process. Keeps me updated via text about the progress. Very reasonable charges. Excellent quality of work More

by GS1968
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beka Moatz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Darrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Harry Delgado
Dec 23, 2024 -

Piazza Honda of Reading responded

Thank you for your continued trust in Piazza Honda of Reading since 2010! We're delighted to hear that our online scheduling and communication have made servicing convenient for you. We appreciate the kind words about our quality work and reasonable charges! Safe travels!

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