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Piazza Honda of Reading

Reading, PA

4.8
1,740 Reviews
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915 Lancaster Ave

Reading, PA

19607

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Showing 1,740 reviews

November 24, 2024

Scheduling the recall work was easy. The staff welcomed me and processed everything quickly and graciously More

by westie02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Theresa Darrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 23, 2024

Very efficient process to agree on what service was needed. Service advisor consulted with technician to confirm the recommended servicing. More

by JAMESJTHOMPSONJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wesley Wixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2024 -

Piazza Honda of Reading responded

Hello! We are happy to hear that your visit with us was excellent! We are always here for you!

November 23, 2024

Everyone greet you with a friendly hello telling you that someone will be with you shortly… Details of what to be done is explained and after the service is complete, another explanation is provided. Very pr More

by LSTEPHAN516
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Theresa Darrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wesley Wixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2024 -

Piazza Honda of Reading responded

Hello! We are happy to hear that your visit with us was excellent! We look forward to seeing you at your next service visit!

November 23, 2024

Svc rep was friendly and very helpful and listen to my concerns I was very impressed More

by BLGGAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beka Moatz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Darrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2024 -

Piazza Honda of Reading responded

Hello! We are happy to hear that we were able to help you during your visit! We are here for you any time!

November 22, 2024

Need to report that there have been issues the last two times I was in. One time, i got a new battery and when I went to start my car it would not start. Turned out the new battery was not even connected. More

by JJDIGIACOMO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Theresa Darrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2024 -

Piazza Honda of Reading responded

Hello! I apologize that your last few visits have not been satisfactory, but I am glad to hear that Theresa has been helpful in at least trying to make your visits a little easier. We continue to make changes within the department to improve service visits. We appreciate your loyalty and your patience. Have a great day!

November 22, 2024

Nothing against the dealership but to Honda or maybe it is the dealership. I do not like the they call an Uber for their courtesy transportation. Plus when you have an appt its not an actual appt its just More

by YANOS1992
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Do not choose to rate anyone
Nov 23, 2024 -

Piazza Honda of Reading responded

Hello! We do have a valet driver, but if he is busy we offer uber and lyft as a back up if you are in a pinch. When scheduling for an appointment, we try our best to space out waiting and drop off appointments. If dropping off, the vehicle is scheduled to be ready around 5:00 pm. If you need service in the future, my name is Beka and I am the Service Manager. Please call me directly at 610 777 5618 to assist you with streamlining your visit to make it as easy as possible!

November 21, 2024

He did an amazing job. He was really friendly and helpful. He did a great job and very easy in trading my old car to a new comfortable one. More

by sexybabyyani24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles Arrington
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 21, 2024

Purchased a vehicle. Within 10 days attempted to contact dealership for assistance with issue. Continued contact with no response until we sent over a work order showing More

by 2019 Ford
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Andy Spengler
1.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Walker
1.0
This rating includes all reviews, with more weight given to recent reviews.
November 21, 2024

Great dealership and quick turnaround on my transmission. I really appreciate all of the hard work and thank you so much More

by AJPETROLATI22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beka Moatz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Darrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cindy Patton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wesley Wixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amelia Kachel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Milanes
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 21, 2024

Amelia explained what the problem appeared to be & the technician solved the problem. Thank you. More

by llr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Steltz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amelia Kachel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2024 -

Piazza Honda of Reading responded

Hello! I am glad to hear that we were able to assist you with your vehicle! We are always happy to help!

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