Back

Piazza Honda of Reading

Reading, PA

4.8
2,132 Reviews
Contact Dealership

915 Lancaster Ave

Reading, PA

19607

Directions

By Type

Showing 2,132 reviews

March 14, 2025

Horrible place horrible customer service. Had to wait 3 years for a fuel pump recall. When the part came in the car was service but I didn’t ask for negative star customer service. They left More

by ReadingHondaSucks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Theresa Darrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manny (valley driver)
March 14, 2025

Amelia was great to work with to get my car serviced. I appreciate the work from the technicians on my vehicle. More

by CBRETIF1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amelia Kachel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Technician who worked on my car
Mar 14, 2025 -

Piazza Honda of Reading responded

We're delighted to hear that Amelia and the team provided excellent service for your vehicle at Piazza Honda of Reading. Thank you for sharing your positive experience with us!

March 14, 2025

Great service department and very professional. Took care of my recall work in a timely manner More

by CCURRENT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amelia Kachel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Milanes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2025 -

Piazza Honda of Reading responded

It was our pleasure to assist you! Please don't hesitate to reach out if our Piazza Honda of Reading team can be of service again in the future!

March 14, 2025

The rep gave me the printout for a different car, a Honda CRV. $225 to replace a belt is a bit unreasonable. $199 for a scan is absurd More

by FRANKLYN.FRASER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Theresa Darrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wesley Wixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Milanes
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2025 -

Piazza Honda of Reading responded

Franklyn, I apologize for any confusion and frustration you experienced with the pricing. Please reach out to our team directly at 610-777-7601 if you'd like us to review these charges further or discuss your concerns in more detail. Thank you.

March 14, 2025

I love piazza Honda of reading and all of its staff I feel like I’m at home whenever I am there. Always excellent service and people More

by EDOUGHERTY0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beka Moatz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Darrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wesley Wixon
4.0
This rating includes all reviews, with more weight given to recent reviews.
Amelia Kachel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Milanes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2025 -

Piazza Honda of Reading responded

We're delighted to hear that you feel at home with us here at Piazza Honda of Reading! Our team is committed to providing excellent service, and your kind words mean a lot. Thank you for being part of our community!

March 14, 2025

Sold sales and service department offering many options and accessible. Close by my home base More

by MABRIBAT55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Theresa Darrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Spengler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mannie in sales
Mar 14, 2025 -

Piazza Honda of Reading responded

Thank you for trusting the Piazza Honda of Reading team with your automotive needs! We look forward to continuing to serve you in the future!

March 14, 2025

Everyone from the time I arrived until I left, was courteous and professional. Well done ! More

by KBJR16
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wesley Wixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2025 -

Piazza Honda of Reading responded

Thank you for the five-star rating! The team looks forward to working with you again! – Piazza Honda of Reading

March 14, 2025

Piazza has a great expert team that focuses ön customer service. Client over 30 years. More

by KEVINEBOWMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beka Moatz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Darrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2025 -

Piazza Honda of Reading responded

Kevin, thank you for trusting the Piazza Honda of Reading team with your loyal business! We're truly grateful for all of your support over the past 30 years and look forward to serving you for many more. Take care!

March 14, 2025

My Pilot broke down and they were able to get me in immediately. Service was fast and friendly More

by ABKUNK23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Theresa Darrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 14, 2025

Okay ? ? The service department is very professional and timely 1, 2, 3, 4, 5 More

by msa.allard
Recommend Dealer
Yes
Employees Worked With
Wesley
Mar 14, 2025 -

Piazza Honda of Reading responded

Thank you for the positive feedback about our service team here at Piazza Honda of Reading! We appreciate your business and look forward to seeing you again in the future!

1
...