Piazza Honda of Pottstown

Great service, friendly staff who know you I have been taking my Hondas here for service for several years and have never been displeased. These folks put the customer first and are very helpf I have been taking my Hondas here for service for several years and have never been displeased. These folks put the customer first and are very helpful, patient, and committed to taking good care of your vehicle. You can tell they enjoy what they do. A+ in my book! Honda rocks! More

Always A Great Experience I bought my 2006 CRV brand new at this dealership and have been going there ever since. Everyone is always so nice and friendly from the sales, servic I bought my 2006 CRV brand new at this dealership and have been going there ever since. Everyone is always so nice and friendly from the sales, service, cashiers, etc. I've had a lot of experience with the service department, as I do take my vehicle here for it's service and maintenance. They are always up front and honest with stuff before they do anything and they never try to rip you off. As a matter of fact, when they replaced a recalled part and the replacement piece turned out to be faulty a few days later, they gave me a card for a free tire rotation and oil change for my trouble of having to come back. When I can afford to trade in my CRV, I will definitely trade it in at this dealership for another Honda. More

Jose, Brent and Ben are our heros! Thank you for caring! I was at the dealership yesterday shopping for a new Civic to lease for my daughter. She is a first time car buyer and was quite nervous about the wh I was at the dealership yesterday shopping for a new Civic to lease for my daughter. She is a first time car buyer and was quite nervous about the whole process. She had been to another Honda dealership and was not treated well there, so she had some trepidation about going to another dealership. Jose greeted us with a wonderful smile and I could see that she felt comfortable with him right from the beginning. We negotiated the sale, finally agreed on price....then they ran her credit check. Much to her dismay, she was declined by Honda finance...not because of poor credit, but due to lack of substantial credit history. She is college student and working in retail. I explained to them this was such a catch 22! She can't build her credit if no one is willing to provide her the credit! It's such a predicament for these young kids now. We were so disappointed, however understood their decision. We left the dealership with some tears and were walking to the car when Jose followed us out to the parking lot and stated that Brent, the sales manager was going to try one more way to get her credit approved. After hours of sitting and waiting...even leaving the dealership...Jose called us back to inform us that she had been APPROVED!!! Without the hard work and effort of Brent, Jose and Ben, I truly feel that we would have walked out that door and never looked back. They really went above and beyond customer service to assist us in making this deal happen. They were so patient and reassuring which made the whole process so much easier. It is so nice to know that there are still conscientious, caring and dedicated sales people out there. We can't thank them enough...and as a parent..I don't have to worry anymore about her old car breaking down in the middle of the night! Job well done gentleman and I commend you on your outstanding customer service level. My daughter is absolutely thrilled with her new Civic! We truly are so grateful. More

New Car Purchase, Great customer service My total experience w/Piazzi Honda of Pottstown, was great. From the Salesperson (Paul) to Sales Manager, Notary, Ben, overall all were very helpfu My total experience w/Piazzi Honda of Pottstown, was great. From the Salesperson (Paul) to Sales Manager, Notary, Ben, overall all were very helpful and great customer service. I will recommend this dealership to all my friends, especially seniors who have money. They usually pay cash with trade-in. PS. The pretzels were a little stale, but who cares. More

Thank you, Jose! The other evening my mother tried to get into her CRV and no matter what we tried, we could not get the car to unlock. She lives about 45 minutes away The other evening my mother tried to get into her CRV and no matter what we tried, we could not get the car to unlock. She lives about 45 minutes away from us in Limerick and of course we were scrambling to figure out what to do next. It was close to 8pm in the evening so we tried calling Piazza Honda and she got Jose from Sales. She explained what happened and not knowing us and not even getting the Honda from that dealership, Jose immediately asked what our address was so he could come out right away to check out the car. He was there 15 minutes later! Again, this was close to 8:30pm in the evening. He was pretty sure it was a key issue and suggested we drive out to get her spare key (which we did the next day and the spare worked!). But he said that he was going to be back at work the next morning and he would make arrangements for her car to be picked up and brought in for service right away that morning. Jose promptly called my house at 8am the next morning and asked if the spare key and if my mother was okay and needed anything. I want to personally thank Jose for his amazing customer service and cultivating a new customer relationship! I still can't believe he drove out to our house at night not knowing us from Adam. He's a class act with A++ service! I have been a VW customer for over 20 years and am seriously considering purchasing a Honda for my next car. Thanks again for everything! More

Great customer service. No pressure at all! I loved buying my car. It was very simple and there was no pressure once so ever to buy anything I didn't want. I even got the exact color I really wa I loved buying my car. It was very simple and there was no pressure once so ever to buy anything I didn't want. I even got the exact color I really wanted. Jose Figueroa is a great salesperson I would recommend any day! More

Hands down best customer service From the time I first contacted the dealership I was treated with respect and understanding of what exactly I was looking to buy. Once we arrived at t From the time I first contacted the dealership I was treated with respect and understanding of what exactly I was looking to buy. Once we arrived at the dealership after many emails I was greeted and taken care of like a king. They really made it known that I was their priority not just someone who was giving them a sale. Honestly and truly one of the easiest and most pleasurable car buying experiences. More

First time buyer-couldn't have been more easier Vladimir couldn't have made the car-buying process more easier or enjoyable. He made every single aspect of the sale straight forward, informational, Vladimir couldn't have made the car-buying process more easier or enjoyable. He made every single aspect of the sale straight forward, informational, and SIMPLE. He was accessible 24/7 and always answered quickly. Got the car I wanted, how I wanted it, with excellent service, and quickly. More

UNRESPONSIVE... DONT WASTE YOUR TIME CALLING/EMAILING Called and wrote an email to inquire about a Civic Si. Left my phone number and name to the sales rep who said he will call back in a couple of minute Called and wrote an email to inquire about a Civic Si. Left my phone number and name to the sales rep who said he will call back in a couple of minutes. A whole business day has already passed and the dealership has not responded to my email or phone call. I will not be conducting business with this dealership. More

Great Experience The Salesman that helped me was Jose Figueroa. He got me into a Honda Accord Hybrid at a monthly payment I could afford! Thanks Jose! A+ Salesman! The Salesman that helped me was Jose Figueroa. He got me into a Honda Accord Hybrid at a monthly payment I could afford! Thanks Jose! A+ Salesman! More