Piazza Honda of Philadelphia

Friendly as always I did not have a ride to get home and my car had to stay a few hours for a recall my service writer John Pace called me a Lyft and it arrived in less I did not have a ride to get home and my car had to stay a few hours for a recall my service writer John Pace called me a Lyft and it arrived in less than 10 minutes. More

SHADY buyer beware From the minute I entered the sales office there were red flags. I had called ahead to confirm availability of a vehicle since I lived 70 miles away. From the minute I entered the sales office there were red flags. I had called ahead to confirm availability of a vehicle since I lived 70 miles away. They knew exactly when I was arriving for a test drive. When I arive they bring the car around and then proceed to let another couple test drive it while I wait. They tried to leverage interest in the vehicle as competition for the sale. I should have walked out then. Red flag one. The vehicle that was listed as “pristine” had scratches and dents all over it. Not at all as advertised!! Red flag two. The other couple was swayed by the pressure and tactics of the shady sales person who was loudly telling them for all to hear that if they walked away from the deal another buyer would drive home the vehicle instead of them, as he pointed in my direction. Red flag three. They even sold the vehicle “as is” under pressure to the other couple, when they were promising to fix the scratches and dents for us as part of the sale. Red flag four. They also low balled my trade in. Red flag five. Glad we didn’t end up doing business with this dealer and I will never go back. They lack integrity and accountability. Glad to say we got a better deal and a better car from another dealer the same day. More

Everyone in service was helpful everyone in service since I have been going to this dealership have been very helpful and positive. From the moment you pull in to the service. everyone in service since I have been going to this dealership have been very helpful and positive. From the moment you pull in to the service. More

Lack of Accountability Leadership at Service Department has no integrity or accountability. The Service Director has created a situation that has cost me thousands of dolla Leadership at Service Department has no integrity or accountability. The Service Director has created a situation that has cost me thousands of dollars and my vehicle continues with an illuminated "Check Engine Light", loss of power and cannot be driven. I was first told that I needed a new engine and I declined any additional service as a result. When I visited the dealership to pay for the diagnostic evaluation, remove my license plates and prepare the vehicle for donation; the Service Director requested the opportunity for a second diagnostic to be done by his "Master Technician". I was told that the vehicle did not need a new engine and it could be repaired for $2500.00. The Service Director spoke about the wonderful condition of my vehicle and how well it had been maintained. My vehicle only had 150K miles on it and I should be able to sell it for $5K-$6K. Unfortunately, the situation created by the Service Director has only provided me with a head-ache that has cost me over $3000.00 and the Service Director refuses to be accountable for the situation he created. Everyone makes mistakes, but the Service Director has not displayed any level of integrity to be accountable for the mistake made by his "Master Technician". I was patient for over a month to allow the Service Director to correct the situation, but he has failed miserably. More

transmission My car had more than 5 years warranty left my trans were leaking they told me it won’t be covert because someone did some work on it before. But I nev My car had more than 5 years warranty left my trans were leaking they told me it won’t be covert because someone did some work on it before. But I never had any type on this car other oil change, brake or tires. They mad pay more $390 . Worth dealer I ever see in my life More

Philadelphia Honda delivers again! I purchased a car today 5/8/18 and as always Mr. Al Meloni made the process a pleasure. He always asks what I want and never pressured me into anythin I purchased a car today 5/8/18 and as always Mr. Al Meloni made the process a pleasure. He always asks what I want and never pressured me into anything. His many years of experience shine through every time I make a purchase or recommend someone to him. I have never felt uncomfortable and have always felt confident when dealing with him he is an asset to your dealership. I always have a good experience at this dealership whether it be service (Mark & Greg are great). Or management (Vince, Ross and Mario) always try to keep you happy! More

Excellent! For excellent,price, professionalism, and friendly customer service in a new vehicle purchase PIAZZA HONDA is #1!! I would recommend them for any car For excellent,price, professionalism, and friendly customer service in a new vehicle purchase PIAZZA HONDA is #1!! I would recommend them for any car sale or service! More

Excellent service I would recommend Piazza to all my friends and family. The representative I worked with handled the whole process start to finish with very little eff I would recommend Piazza to all my friends and family. The representative I worked with handled the whole process start to finish with very little effort on my part. Despite my poor credit rating they were able to get me approved with a decent apr. More

Great Seevice by Marc Ferries I had Alreat day at Pizza Honda of Philadelhia. Mark Ferries, service manager, was so great and helpful pointing me everything I need my car. I just g I had Alreat day at Pizza Honda of Philadelhia. Mark Ferries, service manager, was so great and helpful pointing me everything I need my car. I just got there for oil change , but since Marc pointed me that I had a bad break, I changed my break too. He is very friendly and caring person. Great job Marc Ferris. I like to point the cashier was a very nice and friendly person More

Great experience If you want to purchase a Honda, then go ask for Andy Au at Piazza Honda of Philadelphia. Andy was professional and efficient, tell him what you want If you want to purchase a Honda, then go ask for Andy Au at Piazza Honda of Philadelphia. Andy was professional and efficient, tell him what you want and he will make it happen. He is a straight talker; no gimmick sales tactics. We communicated through phone and text, settled on the options and price, go in test drive, do the paperwork, pay the pre-negotiated price and drive away with our new odyssey. That's how modern car purchasing should be, easy and hassle free. I will definitely recommend Andy to my families and friends if they need to purchase a Honda. More