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Piazza Acura of West Chester - Service Center

West Chester, PA

4.7
1,139 Reviews

1,139 Reviews of Piazza Acura of West Chester - Service Center

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March 20, 2013

Friendly, quick and courteous,great job. Thank you for how nice everyone was for my very first visit! I really appreciate it! I will definitely recommend to other people More

by marciazoconnor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
?
March 18, 2013

Lee in service was quite helpful. Called me and answered my questions when I left the car. Received a loaner and received the car earlier than requested. More

by SharonMarieK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lee
January 21, 2013

All service reps were curtious, helpful, and detailed. The service center was clean both in the office and in the work area. Pricing was fare, based on what was needed to be serviced. More

by Denis Kennedy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
2
Jan 31, 2013 -

Piazza Acura of West Chester responded

Hi Denis, Thank you very much for taking the time to write your review!

January 09, 2013

The Piazza Dealership has always given me excellent service. I would recommend them highly. Service time is very short which is important to me since I have a very tight schedule. I am in and out More

by Tayl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sharon Taylor
January 09, 2013

Service reps were very prompt and provided courteous service. Time waiting was ~35 mins which was great!! The mechanics were on the ball and helped me exit quickly. More

by gmascioli
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
don't recall
January 09, 2013

Very professional and courteous. Drove car into shop, Very professional and courteous. Drove car into shop, greeted, paperwork filled out. had coffee in lounge. Was given a status report on work, wor More

by bennettpj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gail
January 08, 2013

As a new Acura owner, I was impressed with the friendliness and customer orientation of the people I dealt with. The 'system-approach' to helping me through Piazza's service process was much appr More

by drjeffmackie
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marie and Gail
January 07, 2013

Great Service all the time. I had an oil change done and a tire rotation. The dealership also noted that I had a leak in my tire from a nail and they took care of repairing the damages ASAP. My only compl More

by Jaderey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marie
January 07, 2013

Highly recommend this dealer for new car sales and service. Superior experiences in both areas. Salesperson was friendly and knowledgeable. Sales manager gave me the deal I wanted. Two service experei More

by branbushey
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't recall for service
January 07, 2013

Really good experience, everyone was very friendly and attentive. Upon entering the service room, I was immediately greeted, dropped off my RDX and picked up a loaner and was on my way in 10 minutes. More

by Mickey7189
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gail and Lee
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