Piazza Acura of West Chester - Service Center

Need oil change and front breaks. There was no appoitment and work was done wile I was waiting. My request was based on the notification to change oil but the service discovered the br There was no appoitment and work was done wile I was waiting. My request was based on the notification to change oil but the service discovered the breaks issue. It was done immediately. More

Recall and dent removal I brought in a recall notice and I am sure all work necessary was completed satisfactorily and in a timely manner.. Geoff Young took provided excelen I brought in a recall notice and I am sure all work necessary was completed satisfactorily and in a timely manner.. Geoff Young took provided excelent service on a dent removal. More

A great job as always. John Davenport is the guy I rely on to keep my RL in good shape. He is always good to deal with, and very knowledgable. John Davenport is the guy I rely on to keep my RL in good shape. He is always good to deal with, and very knowledgable. More

Experienced professionals It is a breath of fresh air as a customer to feel valued and feel the quality of service received so thank you for doing what you do best! It is a breath of fresh air as a customer to feel valued and feel the quality of service received so thank you for doing what you do best! More

Great service, quick turnaround Megan Kinney, our service rep was terrific. Professional, responsive, positive, and was able to explain the services clearly and concisely. She was Megan Kinney, our service rep was terrific. Professional, responsive, positive, and was able to explain the services clearly and concisely. She was also able to tell me what services I will need in the next 6-12 months which I appreciated. Since my next service will cost a lot, Megan let me know what was coming down the pike, why, and the approximate cost. I appreciated the "heads up" so I'm not freaking out about money then. No one wants to spend money on service ... especially a lot of money. The "heads up" softens the blow a bit. More

Airbag recall replacement John Davenport and his team (Gray) did an efficient and competent job of replacing my RL's airbag modulator. While in for this service, John had his John Davenport and his team (Gray) did an efficient and competent job of replacing my RL's airbag modulator. While in for this service, John had his team do a multi-check service on the RL and had same washed and vacuumed. John and his team, for the past decade or more, have always done a first rate servicing of the three Acuras I have purchased at Piazza Acura of West Chester. More

Airbag recall replacement Service at this location was excellent. Jeff Adams was a pleasure to work with in getting my vehicle serviced and I would certainly recommend this loc Service at this location was excellent. Jeff Adams was a pleasure to work with in getting my vehicle serviced and I would certainly recommend this location to friends and family. Thank you Jeff. -Robert Ferguson More

Best Service Ever The quality of service is only surpassed by the concern for the costumer. When presented with the problem, the staff capably explained the problem, t The quality of service is only surpassed by the concern for the costumer. When presented with the problem, the staff capably explained the problem, the steps to ameliorate, and the cost. Very transparent! I recommend this organization! More

Oil Change & Recall Inflator kit I went in for an oil change (accelerated service) the Friday of the Memeorial Day weekend. The service representatives were welcoming, patient and ki I went in for an oil change (accelerated service) the Friday of the Memeorial Day weekend. The service representatives were welcoming, patient and kind. My wait wasn't long. They even repaired my recall, so that I wouldn't have to make a scone trip. I live in Philadelphia and will continue to make the trip to Piazza in West Chester. The service and quality is superior. I never feel oversold on anything and most importantly I know my car is safe on the road. Each time my service is exceptional and Michelle, is great. This is my second Acura and Piazza of WC will forever be my first choice! More

Extremely fast service time I had a small time window Friday night between end of my regular work hours and end of Piazza service time to change engine oil and replace my front b I had a small time window Friday night between end of my regular work hours and end of Piazza service time to change engine oil and replace my front brake. This Piazza team replaced oil and fixed brake in about 1 hour. I was impressed. More