Piazza Acura of West Chester - Service Center

Friendly and efficient. The entire Piazza Acura staff was very friendly, professional, and efficient from the time I enter the facility to time of departure. The requested s The entire Piazza Acura staff was very friendly, professional, and efficient from the time I enter the facility to time of departure. The requested service of my vehicle was done promptly and excellently. More

Stewart was very helpful and informative. I have had all my work done at Acura . My car is a 2004 and I feel that I have always had great service. Everyone has always been friendly and helpf I have had all my work done at Acura . My car is a 2004 and I feel that I have always had great service. Everyone has always been friendly and helpful. More

Air bag recall Very friendly, efficient and thorough. Found additional items that needed attention. They explained the nature of the issues completely and whether th Very friendly, efficient and thorough. Found additional items that needed attention. They explained the nature of the issues completely and whether they needed to be addressed immediately. More

good service Took care of my problems, quickly and I did not lose much time in my day. will be back the next time fir service to my car Took care of my problems, quickly and I did not lose much time in my day. will be back the next time fir service to my car More

Enjoyable and painless Everyone was very friendly and attentive. I was taken on time and the work was done quickly. I was on my way in less than an hour. Great coffee and Everyone was very friendly and attentive. I was taken on time and the work was done quickly. I was on my way in less than an hour. Great coffee and snacks in a comfortable surrounding More

B16 code and oil change The requested service was completed satisfactorily. Additional information regarding the tire status was provided. It is great that you provide coup The requested service was completed satisfactorily. Additional information regarding the tire status was provided. It is great that you provide coupons for the next service. I would suggest that rather than making the customer remember to bring and present the coupon, you attach the coupon to the customer account and just apply it at the next service. More

Great job! I brought my car in for airbag replacement. The replacement was done faster than the time planned. All servicing on my Acura is done at Piazza Acura. I brought my car in for airbag replacement. The replacement was done faster than the time planned. All servicing on my Acura is done at Piazza Acura. The staff is ALWAYS professional, friendly and courteous and the work is always performed correctly. More

In and out in less than an hour! I had an A-1 service performed recently. Michelle was quick and efficient and was easy to work with. Thanks for getting me home in under an hour! I had an A-1 service performed recently. Michelle was quick and efficient and was easy to work with. Thanks for getting me home in under an hour! More

see below Greeted well. The service was explained carefully. The service was completed before the promised time.Waiting area was comfortable and allowed me to c Greeted well. The service was explained carefully. The service was completed before the promised time.Waiting area was comfortable and allowed me to complete work. Wi-Fi was available. More

Consistently surpasses expectations Having three Vehicles (2005 TSX, 2010 MDX and 2011 TL) serviced here for the past 6 years since moving to this area, Piazza Acura never disappoints. A Having three Vehicles (2005 TSX, 2010 MDX and 2011 TL) serviced here for the past 6 years since moving to this area, Piazza Acura never disappoints. Although it is a bit of a drive about 25 miles for me, it is worth it. Everytime I took any of my Vehicles in, the wait time was not bad and service was always great. For 2016, Michelle has been taking care of me and does a great job. Followed up with a nice email to the Service Manager Darren with my service In Feb. the service completed consisted of a simple oil change done and was quick and lives up to its accelerated service no appointment needed. Recently earlier this month, had a brake fluid flush done and again servic was great. I will be coming back for another scheduled soon. I must say I did try out the Limerick Acura several times for a while as it was only 8 miles from my house and was not please. I would find myself sitting for hours and hours and not even a loaner was ever offered! The experiences I encountered there with the TL and MDX made me realize the better quality and reduce wait time at Wedt Chester which is why I continue to make the drive. After my recent visit I also received a follow up call from Linda and called her back leaving a message with positive notes about my service experience. I am loyal to Acura as I'm going on my 12th year as an Acura Owner! I definitely recommend this dealership to my friends and family. Darren and his staff are all wonderful and it's nice to see the same faces all the time as the years go by. Thank you Darren and Team! Hope to buy my next Acura from this dealership! Bring the CL back! More