Piazza Acura of West Chester - Service Center

Great communication & service I went in for a fuel pump recall on an MDX. This was scheduled and completed quickly. During the fix an issue with the suspension was identified. I I went in for a fuel pump recall on an MDX. This was scheduled and completed quickly. During the fix an issue with the suspension was identified. I was given a loaner and the problem was fixed within 24hr including ordering the parts. Its an Acura dealer so the labor rate is always going to be higher than a local garage but you get genuine parts, a warranty on the service and the comfort that everything is done right. More

Service was easy to schedule. Great loaner car, timely delivery of car after Service and price was what was quoted. Although it would have been nice to have was easy to schedule. Great loaner car, timely delivery of car after Service and price was what was quoted. Although it would have been nice to have a car wash at the dealership, they did provide a coupon to a car wash of choice in my area. Overall friendly customer service experience. More

Quick and efficient The service folks at Piazza Acura are always pleasant and smiling. They are quick, clear and concise when they explain an issue and are a pleasure to The service folks at Piazza Acura are always pleasant and smiling. They are quick, clear and concise when they explain an issue and are a pleasure to work with. More

Great service. Always keeping me updated on progress. Flexible with loaner car return. Helpful when keeping me informed and explaining what was taking place on my ca Always keeping me updated on progress. Flexible with loaner car return. Helpful when keeping me informed and explaining what was taking place on my car! More

Fast and easy oil change Came in to get an A1 service, oil change, and was greeted with a hello as soon as I drove into the garage by the valets. The friendly atmosphere conti Came in to get an A1 service, oil change, and was greeted with a hello as soon as I drove into the garage by the valets. The friendly atmosphere continued into the service department with Matt, who kept me up to date with the status of my service. Easy check out at the cashier, and was on my way. More

Painless I had to have my windshield replaced. John was able to fit me into his schedule quickly. The car was ready by the end of the day and it was several hu I had to have my windshield replaced. John was able to fit me into his schedule quickly. The car was ready by the end of the day and it was several hundred dollars less then what I was quoted by Safelite!! More

First rate, it has always been first rate! The service experience at Acura of West Chester cannot be better. You pull up and you are greeted, they know why you are there, who you are, they pro The service experience at Acura of West Chester cannot be better. You pull up and you are greeted, they know why you are there, who you are, they process your car in a timely fashion. The wait area is comfortable. The repairs are done right the first time. This is the best service department I have ever experienced in over 40+ years of owning automobiles. More

Great service Stuart at the service desk is very professional and cares about the customer. Everyone there Is very nice and helpful. I have been to a lot of car Stuart at the service desk is very professional and cares about the customer. Everyone there Is very nice and helpful. I have been to a lot of car dealers and this one is the best . I hope to buy my next car there. More

Great, consistent service. Always do exceptional work at a fair price. They always remember my wife and kids too. Loaners are new and available. We purchased there too. Great de Always do exceptional work at a fair price. They always remember my wife and kids too. Loaners are new and available. We purchased there too. Great dealership. More

Great Service i came to get some work done on my TL the other week and it went fast, my car drives better than i brought it in. The environment is very friendly and i came to get some work done on my TL the other week and it went fast, my car drives better than i brought it in. The environment is very friendly and Megan had a great friendliness attitude the whole time she had dealt with me, which also made me feel more comfortable spending my money at this dealership! More