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Piazza Acura of West Chester - Service Center

West Chester, PA

4.7
1,139 Reviews

1,139 Reviews of Piazza Acura of West Chester - Service Center

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July 13, 2022

Thie service at this dealership is wonderful. Very respectful customer service at all times. Always kept updated on the work status of my vehicle. More

by LINCHUNT426
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Megan Kinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 12, 2022

Service was done timely and the customer service reps were nice, and checkout was quick. More

by LAUDERMILCH1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don’t recall who I dealt with
July 08, 2022

Megan is always a pleasure to deal with! She works you into the schedule as best she can. We have two cars to get in, and she is always so helpful! More

by Kmanning@comcast.net
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Megan Kinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darren Griffith, Stuart Magerfleisch, Matt Bucurel
July 08, 2022

They do a great job. They keep everything clean and neat. Megan is easy to work with and follows up with all the details. More

by KEN.BUTLER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Megan Kinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darren Griffith, Stuart Magerfleisch, Matt Bucurel
July 06, 2022

RDX key was replaced timely and I was provided a loaner vehicle while waiting for repairs and key updates were completed. More

by Rob.taylor1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Bucurel
July 05, 2022

Professional & friendly! Good service! When I make an appointment can get in at a timely manner. More

by TP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Megan Kinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 30, 2022

Megan, my service advisor, was extremely helpful and knowledgeable. She went above and beyond my expectations and turned an unhappy experience into a great one. I will continue to stay a loyal Piazza cu More

by SCUNDO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Megan Kinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 27, 2022

Great service. Kept me up to date by phone and once approved, the work was done quickly! Couldn’t do it with out the loaner so that’s huge! Thank you! More

by mharrisql
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t recall.
June 26, 2022

Pleased with service and service manager, Megan. Piazza service keeps me informed and the appointment was smooth from curb drop off to final pick up. Very Satisfied. More

by TDINTAMAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Megan Kinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 21, 2022

The service dept at Piazza Acura is always polite, organized and takes great care explaining what is being done to our MDX, definitely is a big part of why we go there More

by CZAGORSKIE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Megan Kinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
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