Piazza Acura of West Chester - Service Center

Recall and oil change Great service a d communication. Got a loaner car. Highly recommend it to anyone. I purchased my car at this dealership and they have good sales staff Great service a d communication. Got a loaner car. Highly recommend it to anyone. I purchased my car at this dealership and they have good sales staff More

Outstanding and prompt device experience This dealership has always treated me well and I bought three Acura’s from them and my daughter based on my experience has bought two at this store This dealership has always treated me well and I bought three Acura’s from them and my daughter based on my experience has bought two at this store More

New product repair When my vehicle was purchased there was some paint missing on the hood, a scratch on the dash, a window that sounded like something was scratching eve When my vehicle was purchased there was some paint missing on the hood, a scratch on the dash, a window that sounded like something was scratching every time I opened the window. Since my vehicle still does not have 5,000 ‘lies on it, I was slow to get this work done. Piazza gave me no trouble at all and worked on my list items. More

Clean, courteous, professional, accommodating & fast I think the title says it all. They were highly professional. Very polite and engaging. They explained the service and recommended services clearly an I think the title says it all. They were highly professional. Very polite and engaging. They explained the service and recommended services clearly and distinctly. The waiting room was clean and comfortable, with coffee, tea and snacks. The was free WiFi and enough plugs to let me work while I wait. When we discovered the work would take extra time, they provided a beautiful new RDX for My convenience - quote the temptation. It was gorgeous. I returned the next day with all repairs done as agreed and a freshly, hand washed vehicle. A Splendid encounter, as usual. More

Great experience Always have no problems getting an appointment and getting in and out of the service dept. I like dealing with the Acura of West Chester. Always have no problems getting an appointment and getting in and out of the service dept. I like dealing with the Acura of West Chester. More

Service I took my 2009 Acura TSX to Piazza Acura for service. I was greeted by Megan who always has such a beautiful smile on her face, that goes along with h I took my 2009 Acura TSX to Piazza Acura for service. I was greeted by Megan who always has such a beautiful smile on her face, that goes along with her friendly and outgoing personality, that matches her pleasant, friendly, kind, courteous and professional disposition she always maintains when you interact with her. Also, I had the pleasure of working with John as well. John was very professional and helpful as he took the time to listen to my concerns to make sure they were all addressed. I really appreciated that. Overall I'm very pleased with the service department. Great job! Keep up the good work! 🙂 More

Engine recall All ok But now my air conditioning dies not wor? It worked before the service!! When will it be fixed? I am very upset!!! When can you fix it? All ok But now my air conditioning dies not wor? It worked before the service!! When will it be fixed? I am very upset!!! When can you fix it? More

Best Dealership We were very pleased with the service performed on our 2014 RDX. From the moment we pulled into the garage and were greeted by Megan to the time we we We were very pleased with the service performed on our 2014 RDX. From the moment we pulled into the garage and were greeted by Megan to the time we were checking out ...all first class. Courteous, friendly and accommodating...the best dealership in the area!! More

Warranty replcements As usual, the service was excellent! The service agents were courteous, friendly and knowledgeable. Overall...excellent! I have owned many Acuras ove As usual, the service was excellent! The service agents were courteous, friendly and knowledgeable. Overall...excellent! I have owned many Acuras over the years and have always been satisfied with Piazza Acura service. I also found Mark in Sales extremely knowledgeable, friendly and helpful. I would buy another car from him. More

Responsiveness Excellent and efficient service. Questions concerning the gas tank recall were answered in great detail to my satisfaction. The time of arrival with Excellent and efficient service. Questions concerning the gas tank recall were answered in great detail to my satisfaction. The time of arrival with my car until driving away in a loaner is always less than ten minutes. More