Piazza Acura of West Chester - Service Center

Outstanding service I took my car in to have an oil change, and I couldn’t have been happier with the service. Everyone was beyond pleasant and helpful. This place mad I took my car in to have an oil change, and I couldn’t have been happier with the service. Everyone was beyond pleasant and helpful. This place made it a pleasure to get my oil changed. Thank you More

Visit was like clockwork I had an appointment and had requested a loaner car when booking my appointment. I arrived as scheduled and they were right there waiting to take my c I had an appointment and had requested a loaner car when booking my appointment. I arrived as scheduled and they were right there waiting to take my car, check me in and bring my loaner car around for me. They called when my car was ready and the experience was identical. They were waiting for the loaner, checked me out and brought my car around. In and out each took 5 minutes or less! My car runs great! More

Positive Experience Top notch service. Cordial and courteous. Always go the extra mile. An example: They removed wheel locks from one of my vehicles that they did not i Top notch service. Cordial and courteous. Always go the extra mile. An example: They removed wheel locks from one of my vehicles that they did not install and didn't charge me a dime. More

Could not be any easier! I was greeted pleasantly by all employees from drop off to pick up in the bay area. In addition to the service I had scheduled, I also had brake work I was greeted pleasantly by all employees from drop off to pick up in the bay area. In addition to the service I had scheduled, I also had brake work done. Bob Jones clearly explained the vehicle inspection brake condition and provided prices. Really appreciated the use of a loaner car after I decided to have the work done immediately. More

Pricey Car not ready on day promised due to part not being in inventory. They did provide transportation home at their expense. Steve did communicate well Car not ready on day promised due to part not being in inventory. They did provide transportation home at their expense. Steve did communicate well on work being done and answered all my questions. Cost of repair was significantly higher than what I expected due to high labor rates and hours associated with each repair even though they were in the same area of the vehicle. More

Service 2013 TL My recent service experience exceeded my expectations. I scheduled an inspection and state emissions. I was given a loaner and when I dropped off the My recent service experience exceeded my expectations. I scheduled an inspection and state emissions. I was given a loaner and when I dropped off the car I was in and out in minutes. It turned out that the car needed several things and everything was explained in detail with all options and prices provided. All my questions were answered and concerns addressed so that I could make the best decision. My car was ready when they said it would be and again I was in and out very quickly. More

Service done right Always done right the first time. Quick clean and professional. Very friendly and they explained what was done and why. I trust the work the techs do Always done right the first time. Quick clean and professional. Very friendly and they explained what was done and why. I trust the work the techs do here. More

Service Great service friendly environment clean shop, the issue I had is when I went to pick up my car there was 5 guys having a good laugh in the service ar Great service friendly environment clean shop, the issue I had is when I went to pick up my car there was 5 guys having a good laugh in the service area no problem friendly people. Ask if I was there for pick up and sent me to cashier. The cashier didn’t have paper work went out to guys to get it. No problem getting info on service or charges. Gave me the keys and back to know 3 guys but no car. Had to ask where it was and 5 minutes later it showed up. When I arrived I should’ve been asked who I was and brought the car around. More

B1 Service Done quickly. Also did yearly inspection to save me an additional trip back next month. Staff is friendly and courteous. Waiting room is neat and c Done quickly. Also did yearly inspection to save me an additional trip back next month. Staff is friendly and courteous. Waiting room is neat and clean. More

As Always, Courteous, Professional, Excellence The service center at Piazza Acura has always been excellent in with the level of experience with the techs and tremendous courtesy. No issues from s The service center at Piazza Acura has always been excellent in with the level of experience with the techs and tremendous courtesy. No issues from scheduling, dropping or pick up...always professional. More