Piazza Acura of West Chester - Service Center
West Chester, PA
1,139 Reviews of Piazza Acura of West Chester - Service Center
AC of my car got stopped working again on the next day after fixing by this dealership. They said now its another problem came and charged me another 1100usd to fix it. I think they didn't fix it first t after fixing by this dealership. They said now its another problem came and charged me another 1100usd to fix it. I think they didn't fix it first time. More
Always friendly. Megan is my advisor and addresses me by name which means a lot Megan is my advisor and addresses me by name which means a lot More
Very courteous, patient and did everything possible to address my issues even though I didn’t purchase from them address my issues even though I didn’t purchase from them More
Write the car in for routine service. Was told there was an AC leak from the O ring and I should replace the O ring. I had the O ring replaced. The next day I lost all AC. It was working Was told there was an AC leak from the O ring and I should replace the O ring. I had the O ring replaced. The next day I lost all AC. It was working fine until the O ring repair. I had to drive around for a week with no AC because no loner cars were available. $1200 later I had a see again. Throughout this ordeal the staff was most professional and courteous.They tried to help where they could. More
My 2013 Acura TL had a EPS (electronic steering) issue, and Piazza Acura handled the fix seamlessly. and Piazza Acura handled the fix seamlessly. More
Work is always top quality with prompt service. They have a polite, professional attitude. They have my recommendation. They have a polite, professional attitude. They have my recommendation. More
The staff was courteous and professional. Called and explained the problem with the vehicle and other recommended services. The problem with clicking noise coming from the front was fixed. Called and explained the problem with the vehicle and other recommended services. The problem with clicking noise coming from the front was fixed. More
Friendly service. Outstanding loaner vehicle. Quick repairs to our car. The technicians really know their stuff. Outstanding loaner vehicle. Quick repairs to our car. The technicians really know their stuff. More
They are helpful and listen to my car issues. The person I interacted with in the phone was very pleasant and helpful. The person I interacted with in the phone was very pleasant and helpful. More
From Megan greeting me to a couple of the servixe guys I dealt with - they know what good customer service is. dealt with - they know what good customer service is. More