Piazza Acura of West Chester - Service Center

Had an issue with front struts I think low profile tires are a bad design do not think I should have replaced them on a less than 3 year old car. Car has just over 70,000 miles on it so I had to pay for str are a bad design do not think I should have replaced them on a less than 3 year old car. Car has just over 70,000 miles on it so I had to pay for struts. Not happy about this if I wanted a car with high cost of ownership I would have not purchased a Honda/Acura product. Stuart was very professional and worked with me but ultimately I feel the quality of the product was not there this is the first time I have had to replace struts on a relatively new car. More

Great service,everything explained up front.Darren went Great service,everything explained up front. Darren went over all the readings and explained what was normal wear and tear. The way servicing your Great service,everything explained up front. Darren went over all the readings and explained what was normal wear and tear. The way servicing your vehicle should be . Avery pleasant experience More

Megan was very professional and helpful when I brought my car in for repair. Courteous and timely in her communications. Everything was explained very well. Thank you car in for repair. Courteous and timely in her communications. Everything was explained very well. Thank you More

It was a very good service call. The service rep was excellent. The loaner car was excellent. Overall a great experience. I just hope that I don’t have to come back. 😊 excellent. The loaner car was excellent. Overall a great experience. I just hope that I don’t have to come back. 😊 More

Brought car in for service, everything was seamless from dropping off the vehicle to picking up a loaner to returning. I appreciated everything that Megan did for me during this visit! Thank you Megan!! dropping off the vehicle to picking up a loaner to returning. I appreciated everything that Megan did for me during this visit! Thank you Megan!! More

I dealt with Megan for my entire service appointment. She was friendly, knowledgeable and extremely professional. I received a call updating me and advising me it was done.She is a great asset to Piazza!!! was friendly, knowledgeable and extremely professional. I received a call updating me and advising me it was done.She is a great asset to Piazza!!! More

The service at Piazza Acura has been outstanding. Bob Jones was very professional and went beyond in helping me find my repair from a different shop was still under warranty. Jones was very professional and went beyond in helping me find my repair from a different shop was still under warranty. More

Great service experience. Thank you for the beautiful loaner! Megan is always helpful and efficient. She offered options for appraisal. I felt safe at the dealership. loaner! Megan is always helpful and efficient. She offered options for appraisal. I felt safe at the dealership. More

Fantastic service for inspection, oil change, and time up before a long trip. Loaner made available. Work explained and received several updates. Everyone professional and friendly. before a long trip. Loaner made available. Work explained and received several updates. Everyone professional and friendly. More

Always a pleasure always clean a great staff great product and service good location was easy to get in and out thanks looking forward to purchasing a new car product and service good location was easy to get in and out thanks looking forward to purchasing a new car More