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Piazza Acura of West Chester - Service Center

West Chester, PA

4.7
1,140 Reviews

1,140 Reviews of Piazza Acura of West Chester - Service Center

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October 02, 2020

Darren, Stuart, Megan, Bob and the entire service department are the reason why I continue to buy from Piazza Acura. I've always had excellent service on my vehicles (on my 3rd Acura) and I wouldn' More

by mario.scalora
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Moffa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Kinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darren Griffith, Stuart Magerfleisch, Robert Jones, Matt Bucurel
October 01, 2020

Knowledgeable, reliable, sincere, straightforward. Scheduling is easy and convenient, interactions with all employees are friendly and respectful. Waiting area is comfortable with seating in quiet ar More

by AMY.VACCARO1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan Kinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 01, 2020

I have always had excellent service. They are always friendly and take the time to explain all the services being done. I think their rates are fair. More

by MBurke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan Kinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darren Griffith
October 01, 2020

Brought car in for a problem which could not be detected initially but was resolved the second time. Pleased that another issue was resolved very quickly More

by CDUTTON50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan Kinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darren Griffith
September 29, 2020

Very courteous and efficient. Explained clearly the results of the inspection and paperwork was handled quickly. Have been a customer for 15 years and would not hesitate to recommend. More

by CHARWAYNE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan Kinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darren Griffith
September 27, 2020

Service was very timely and i didn't wait long. All my questions was answered in a professional manner and attention to my actual question. More

by Terrell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darren Griffith
September 26, 2020

Thanks to our service advisor Megan. She made our experience pleasant as she handled us expeditiously. She explained everything thoroughly and contacted us the minute that we got home with the inform More

by Jane.caniz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan Kinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 26, 2020

The estimate of the cost was accurate, the loaner vehicle was clean, work was completed quickly and I was notified when the car was ready. Megan Kinney was especially helpful, going above and beyond even he More

by DIDNOTWANTTOSUPPLY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan Kinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 25, 2020

Great job. Very happy with the service provided. Always friendly, honest, and efficient. Thanks. Recommend Piazza Acura to all Acura owners. Thanks you very much! More

by dgwilley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darren Griffith, Robert Jones
September 20, 2020

Always very professional, honest and quick. I was provided the loaner quickly and team researched my car history to recommend maintenance. Megan was very professional and helpful. More

by VONMAC24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan Kinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
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