Piazza Acura of West Chester - Service Center

Very thorough and convenient. My appointment was scheduled timely. The staff was ready when I arrived. Megan was very helpful in clarifying the services to be done and any other service needs. scheduled timely. The staff was ready when I arrived. Megan was very helpful in clarifying the services to be done and any other service needs. More

Excellent service. Keep you well-informed on issues, when car will be ready, etc. Pleasant waiting area. Friendly employees. Don't know the names of the employees I interacted with. when car will be ready, etc. Pleasant waiting area. Friendly employees. Don't know the names of the employees I interacted with. More

Excellent service and the people was extremely nice and helpful. I will definitely be bringing my car back there for service. They treated us like family! helpful. I will definitely be bringing my car back there for service. They treated us like family! More

Megan in Service is the sole reason I take my car to this Acura location. She is personable, knowledgeable & professional. She addresses questions with informative feedback. She communicates the status of Acura location. She is personable, knowledgeable & professional. She addresses questions with informative feedback. She communicates the status of your service & explains any suggested services. More

Everyone I had contact with were very efficient and friendly. They were great at keeping me updated on the progress with my car and gave me a great loaner car to use for the few days it took to finish. friendly. They were great at keeping me updated on the progress with my car and gave me a great loaner car to use for the few days it took to finish. My car came back to me freshly washed and cleaned out. More

Clean quick and helpful staff was very friendly and accommodating. There for inspection and some routine maintenance. Even found me a coupon ( which they usually do but every little bit helps) accommodating. There for inspection and some routine maintenance. Even found me a coupon ( which they usually do but every little bit helps) More

I purchased my 2019 RDX from Piazza Acura of West Chester back in 2020 and the experience was very pleasant and smooth. Two years later I am very happy with both the car and the service I have received over back in 2020 and the experience was very pleasant and smooth. Two years later I am very happy with both the car and the service I have received over that time. Dropping off the car for routine service and getting a loaner is a remarkably easy and smooth process. Nice people to deal with. More

I purchased my MDX new there in 2009. I have always been I purchased my MDX new there in 2009. I have always been pleased with the friendliness of the staff and the competency of the service performed. I purchased my MDX new there in 2009. I have always been pleased with the friendliness of the staff and the competency of the service performed. More

I was told my driver door was repaired, however driving home i could immediately tell it wasn't. The rest of the service was fine, however, now I'm forced to schedule another appointment. home i could immediately tell it wasn't. The rest of the service was fine, however, now I'm forced to schedule another appointment. More

Great service experience. Very friendly and helpful staff. They really do a good job of making things as easy as possible and don’t try to upsell. staff. They really do a good job of making things as easy as possible and don’t try to upsell. More