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Piazza Acura of West Chester - Service Center

West Chester, PA

4.7
1,140 Reviews

1,140 Reviews of Piazza Acura of West Chester - Service Center

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November 11, 2020

I have been using this dealership since 2000 & it has always been excellent! Excellent ecvellemt excellent excellent excelent eccelent ecvellent excellent eccellent good good good good good good More

by FREDGSNYDER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darren Griffith, Stuart Magerfleisch
November 05, 2020

Brought my ILX in for inspection and was given a loaner for the day. The girl who takes the payment is very courteous and professional More

by VLNVAEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan Kinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darren Griffith, Stuart Magerfleisch
October 31, 2020

Great service, no wait. Been dealing with Piazza for a very long time. Always had great service. Waiting area is very comfortable . Won’t go anywhere else. More

by RICHARDHARTZELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darren Griffith
October 22, 2020

I've been a customer for 30 years buying multiple vehicles over the years and always returning for service. I've never had a problem they couldn't fix. More

by Chris M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darren Griffith, Robert Jones
October 22, 2020

Great experience, everyone was super nice and understanding about social distancing. The work was done in a timely manner. Very happy with the outcomes of my service. More

by Maddie schaeffer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stuart Magerfleisch
October 22, 2020

Excellent work and customer service. I consider it to be Excellent work and customer service. I consider it to be stupid and a violation of good customer service to require a 25 word minimum. Dr. Benjamin More

by bwchamp1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan Kinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stuart Magerfleisch
October 21, 2020

Excellent response to having a dead battery!!! Once we jumped it and drove in from home they fit us into their schedule and took care of us within an hour!! Megan K was great!! More

by KRMCFAMILY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan Kinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 20, 2020

Service needed for my RDX was done in a very timely manner. I was also impressed how quickly I/car was checked in/out and provided a loaner car. Very efficient process and friendly, thorough staff. More

by HKANE310
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stuart Magerfleisch
October 15, 2020

Timely well done work Stuart and staff were great. Well explained and very professional will continue to use for my Acura service needs in the future More

by Rejesq
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darren Griffith, Stuart Magerfleisch
October 15, 2020

Excellent service. Robert Jones explained what would be involved in servicing two tires. He told me the cost and also what the additional cost would be if something punctured. All went well with the origin More

by Lily
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Jones
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