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Piazza Acura of West Chester - Service Center

West Chester, PA

4.7
1,139 Reviews

1,139 Reviews of Piazza Acura of West Chester - Service Center

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December 08, 2022

They do their best to accommodate their customers and everyone is always pleasant and friendly. More

by WKCASSEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Kinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darren Griffith
December 08, 2022

I got a call saying my car was ready for pickup. My car was pulled up front with the interior apart. Every part that was removed for the diagnosis, was not put back in place. I had to stand outside More

by Ed urey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Darren Griffith
December 02, 2022

Dealership employees are very knowledgeable and helpful. They keep you up to date on what is happening with the car. Overall positive experience More

by ELAINEMANCHONRAE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Kinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 25, 2022

The service was great, dropped off car was set up in a rental with minimal wait time. Service work completed in a timely manner. More

by LINCHUNT426
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Kinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darren Griffith
November 22, 2022

Fast and convenience service only sell u only what the car really needs service advisor megan in super terrific and so is parts manager al also terrific More

by beatricetronzo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Kinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Al chamberlain, Darren Griffith
November 16, 2022

Scheduling service was easy, and the (warranty) work was complete quickly. I was kept informed of what was needed to be done. More

by CJV2127
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Bucurel
November 14, 2022

Dealer pads invoices by doing unrequested work like coolant checks and fills. Not always honest. More

by james.robert.walter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Megan Kinney
2.0
This rating includes all reviews, with more weight given to recent reviews.
November 11, 2022

Worked with me in a rush with a loaner very nice service I truly appreciated that More

by Nakishasingz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Kinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darren Griffith, Stuart Magerfleisch, Matt Bucurel
November 11, 2022

I checked in with Mike who was super helpful and had me in and out very quickly with my first maintenance appointment since I bought my new Acura. No issues with the State Inspection either. I appreciate More

by thaas111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Babibki
November 11, 2022

Service with a smile! Love dealing with the West Chester service dept. My acura loaner was ready as scheduled and my car was serviced timely and accurately with a callba More

by REYNOLDS13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Kinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Bucurel