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Piazza Acura of West Chester - Service Center

West Chester, PA

4.7
1,140 Reviews

1,140 Reviews of Piazza Acura of West Chester - Service Center

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April 16, 2021

I went in for a tire bearing issue. When I went to get it fixed, I was called about an “issue” they identified. The issue never existed and now my car makes all kinds of noise. I’m taking it somewhere e More

by Allied335
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
No idea
April 15, 2021

Well organized service experience. Courteous and friendly staff. The car was ready for pick up when they said it would be ready. Noticed the car drives more smoothly after the service. More

by Radhachevli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan Kinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 15, 2021

It is always a pleasant experience to visit the service department of Piazza Acura of West Chester. everyone is so friendly and they make sure their waiting area accommodates all of your needs. More

by PKF852
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan Kinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 09, 2021

After 18 years of having my MDX serviced satisfactorily by you, this service was a very bad experience. The service clerk gave me false or misleading information which I can elaborate on if you call me. More

by Lou
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Joseph Gilmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stuart Magerfleisch
April 09, 2021

They have been easy to work with- they always call to give me an update and go out of their way to make sure everything is taken care of- a loaner car is available if needed and during COVID they would p More

by Mdwy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan Kinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stuart Magerfleisch
April 08, 2021

Great service on warranty replacement battery. It as in and out in one day. This is my first Acura, but probably won’t be my last. More

by gmaher3700
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan Kinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 08, 2021

Professional, efficient, courteous & accommodating. Always on point. Great place to take your vehicle for service. Have been coming here for seven years, never had an issue. More

by CHAST15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan Kinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stuart Magerfleisch
April 06, 2021

Always a pleasure when coming in. Quick service every time. Megan was very helpful and always has answers and suggestions. Always a smooth and fast operation. More

by Nick C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan Kinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stuart Magerfleisch
April 06, 2021

Love me some Piazza Acura of West Chester. What more could I say. They are great. So professional and friendly and nice to work with. More

by STAC_PHILLIPS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan Kinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darren Griffith, Stuart Magerfleisch, Matt Bucurel
April 06, 2021

Dealership is always helpful from Sales to Service. Very pleasant abd so customer focused. Helpful when you need a loaner car too. Megan is awesome! More

by T. Lefkof
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan Kinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
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