Piazza Acura of West Chester - Service Center

No answer when I placed phone calls, service waiting area below standards for luxury car dealer. Prices for repairs too high. below standards for luxury car dealer. Prices for repairs too high. More

I was pleased with the courtesy shown to me. Very professional. Very pleased with the work professional. Very pleased with the work More

I was very pleased with the service I received about 2.5 weeks ago. I had called the day before, delivered my car by 7 am the next day and was given a loaner. That way I was able to take care of business weeks ago. I had called the day before, delivered my car by 7 am the next day and was given a loaner. That way I was able to take care of business while my car was being serviced. More

Really miss Stewart! He has been my service advisor for 20 years. Told me I needed registration but wasn’t even going to be sent to my house until Feb 2022. Registration when I bought car was still good. P 20 years. Told me I needed registration but wasn’t even going to be sent to my house until Feb 2022. Registration when I bought car was still good. People are nice enough , but just not the personal touch as with Stewart! More

Very friendly atmosphere , and the customer service are very pleasant and happy in their job. are very pleasant and happy in their job. More

Very knowledgeable and very professional. I’ve been using them regularly, always a positive experience. them regularly, always a positive experience. More

Great service department and would recommend them to anyone who has a need for someone to really need good service anyone who has a need for someone to really need good service More

I needed a flat tire replacement. In advance of me getting there for my appointment, I called to share what tires I had on my car and emailed photos of the tire too. However, when I go there, I was to getting there for my appointment, I called to share what tires I had on my car and emailed photos of the tire too. However, when I go there, I was told that the exact tire that matched what I had was not in stock so because I was in a hurry, I had no option but to accept whatever was in stock. Now my car looks a little weird since 3 tires look one way and 1 tire looks different. Other than that, i had a pleasant experience. Everyone was nice and everything was done timely. More

The parts and service department were extremely helpful. The went out of their way after they realized that my original order was lost . All is well. The went out of their way after they realized that my original order was lost . All is well. More

Great service and very thorough inspection of my vehicle. Everyone want about and beyond to diagnose the problem. The staff communicated their findings and even gave me a loaner car while I waited for my veh Everyone want about and beyond to diagnose the problem. The staff communicated their findings and even gave me a loaner car while I waited for my vehicle to be done. More