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Piazza Acura of West Chester - Service Center

West Chester, PA

4.7
1,140 Reviews

1,140 Reviews of Piazza Acura of West Chester - Service Center

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February 12, 2022

Great customer service very helpful, trying to get the job done in right way, nice team work, very friendly staff. More

by Sami Bebawi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan Kinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 09, 2022

Very courteous and knowledgeable staff who clearly explained options, pricing and timing expectations. Provide shuttle options that worked well for me More

by DAVIDBWOODS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan Kinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 08, 2022

This dealership is great, service department is wonderful they address all my needs and concerns and review my car details with me, More

by LINCHUNT426
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan Kinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Bucurel
February 07, 2022

Easy to schedule service. Thet are friendly and courteous. We have used them for years. More

by Dlkchristie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan Kinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 07, 2022

The worst customer service of all service advisors. No professionalism, lacks integrity and poor communications skills. A 15 year customer and hope this is not the new normal. More

by Mad
Recommend Dealer
No
Employees Worked With
Matt Bucurel
February 06, 2022

Appreciate the knowledge Megan exhibits about the maintenance plan needs. She also was diligent in reporting to me the progress of the maintenance and updating of data system that I was unable to co More

by GD1123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan Kinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 04, 2022

Service is always great, accommodating, organized, polite, pleasant! Have had great service for 8 years! More

by KATHLEEN.FRANK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan Kinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 02, 2022

Polite, nice, enjoy the beverage and snacks., great services , my car performs just as it brand new. I only let the professional do the maintenance on my car. More

by Dominatrix69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan Kinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 30, 2022

Still have same issue as when I arrived. This was second time I had car in for this issue More

by CARRIESMITH
Quality Of Work
Recommend Dealer
No
Employees Worked With
Megan Kinney
2.0
This rating includes all reviews, with more weight given to recent reviews.
January 25, 2022

Excellent service, Professional, competent and courteous. Problem required some detective like work to resolve. Great Job! More

by JOE.ARAGONA221
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan Kinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darren Griffith, Stuart Magerfleisch, Matt Bucurel
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