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Piazza Acura of West Chester - Service Center
West Chester, PA
1,140 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,140 Reviews of Piazza Acura of West Chester - Service Center
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March 21, 2012
I brought it in because of a "recall". I also had some questions which Stuart explained thoroughly, in order words, easy enough for me to understand. He has a lot of patience with me. had some questions which Stuart explained thoroughly, in order words, easy enough for me to understand. He has a lot of patience with me. More
by Beachpal
Employees Worked With
Stuart in Service Dept.
March 20, 2012
Came in for first oil change on my 2012 RDX, was in and out in no time, and how pleasantly surprised I was to find out it was free! Friendly and courteous staff, explained what they did and the recommendat out in no time, and how pleasantly surprised I was to find out it was free! Friendly and courteous staff, explained what they did and the recommendations for the future, would definately recommend this dealership! More
by annt1021
Employees Worked With
sorry, don't remember!
March 19, 2012
I have received service at Piazza Acura many times & find that Lee is always honest as well as very accomodating and consistently represents Piazza Acura well. Kudos! find that Lee is always honest as well as very accomodating and consistently represents Piazza Acura well. Kudos! More
by laknightly
Employees Worked With
Lee in the service department
March 15, 2012
My 2011 MDX is my 3rd and I have had all of them serviced by West Chester/Piazza Acura. They have always provided me with great customer service. Darren Griffith, Service Manager, is very positive and pers by West Chester/Piazza Acura. They have always provided me with great customer service. Darren Griffith, Service Manager, is very positive and personable and his attitude is reflected in his staff. More
by JoniP
Employees Worked With
Darren Griffith, Stuart
March 15, 2012
I have been extremely pleased with every service visit I have ever scheduled with Piazza ACURA. I always get right in and am accomodated in a quicker fashion than any other dealer I have ever purchased a v have ever scheduled with Piazza ACURA. I always get right in and am accomodated in a quicker fashion than any other dealer I have ever purchased a vehicle from. Piazza clearly values me as a customer and that is evident every time I am in the dealership. My car is worked, it is spotless upon return and I have been given loaner vehicles to minimize my disruption. This last visit I didn't anticipate needing one, but when it was evident that the work scope grew, Lee found a car for me to drive almost immediately. 5 out of 5 is my rating for Piazza ACURA. Jim Folmar More
by jfolmar
Employees Worked With
Lee
March 12, 2012
This was the first time we took our MDX in for an oil change since purchasing in December 2011. I could not have been more thrilled about how timely and friendly the service was. I was in and out in abou change since purchasing in December 2011. I could not have been more thrilled about how timely and friendly the service was. I was in and out in about 30-40 minutes... Everything was explained to me in detail including the services being performed and what I was being charged. The technician even updated our service-log in our glove-box without being asked! We would highly recommend this dealership for purchasing a car and also for any service/auto body work! More
by clt178
Employees Worked With
Do not remember names
March 11, 2012
Over all good experience, knowledgeable and friendly customer interface. Met time committments for work to be compleated. Check in and out was prompt and curteous. Workmanship seems fine so far. customer interface. Met time committments for work to be compleated. Check in and out was prompt and curteous. Workmanship seems fine so far. More
by jimseeley
Employees Worked With
Stuart
March 09, 2012
Prompt service with a detailed account of work done and costs. Availability of "loaner" car. Friendly atmosphere at all levels of staff contact. Comfortable waiting area. Have relied on Dealer for all ser costs. Availability of "loaner" car. Friendly atmosphere at all levels of staff contact. Comfortable waiting area. Have relied on Dealer for all service since car purchase in 2006- no problems! Ken Farrance More
by Farrance
Employees Worked With
L.Mang, S. Shilling, G. Young
March 09, 2012
It is nice to have a good experience at a dealership. Fast check in and check out, clean car at pickup, and knowledgeable service reps. Fast check in and check out, clean car at pickup, and knowledgeable service reps. More
by bmclachlan
Employees Worked With
Marie Pasquella, Lee (at the service desk)
March 08, 2012
Absolutely the best service!!!! Whole team is great. Absolutely the best service!!!! Whole team is great. Salesman Adam Forland is fantastic!! Acura makes the best cars for reliability and quality. I Absolutely the best service!!!! Whole team is great. Salesman Adam Forland is fantastic!! Acura makes the best cars for reliability and quality. I will continue to buy and service at Piazza Acura! More
by duker88
Employees Worked With
Whole Service Team
