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Piazza Acura of West Chester
West Chester, PA
1,930 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:30 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,930 reviews
July 08, 2026
I don't know Angela. Did not interact with her. The paperwork guy was really hard sell on the extended warranty stuff. We bought some only because of the electronics. I'v Did not interact with her. The paperwork guy was really hard sell on the extended warranty stuff. We bought some only because of the electronics. I've been buying new vehicles for 50 years. I've seen it all More
by mwthompson155
Verified Customer
July 08, 2026
The finance advisor was very pushy. I felt I had to sign up for the extra warranty as he was hounding me I felt I had to sign up for the extra warranty as he was hounding me More
by New Car
July 06, 2026
Laid back, no pressure. Knowledgable, casual and easygoing, with no pressure to decide or commit today. Knowledgable, casual and easygoing, with no pressure to decide or commit today. More
by DEPUBLIC
July 04, 2026
Rob was excellent. He did not make me feel even remotely pressured, was knowledgeable and open to exploring all options with me. Very good guy. He did not make me feel even remotely pressured, was knowledgeable and open to exploring all options with me. Very good guy. More
by K.RAE.BROWN
Employees Worked With
Rob moffet
June 28, 2026
Our sales representative was extremely friendly and professional. I would recommend him to my friends or family. professional. I would recommend him to my friends or family. More
by coyne15
Employees Worked With
June 24, 2026
We drove up from Bethany Beach over 2hrs way. Bob did a great job completing all the paperwork to finalize our purchase so we could drive home with the car & not have to come back. Huge negativ Bob did a great job completing all the paperwork to finalize our purchase so we could drive home with the car & not have to come back. Huge negative was that he & his manager scammed us on buying anti theft device, which was $600. They made us believe it was hard installed in a hidden place in the car somewhere & it was active for the life of the vehicle. Turns out it is a plastic mobile device the size of your phone that was laying the center console. Similar to an apple air tag. It’s only good for 36 months. Turns out we can register for Acuralink for free for 36 months and it had same features and more. Total scam at the end of our purchase. They would have gotten 5 stars otherwise. Definitely don’t trust Bob or his manager. And don’t buy their crappy anti theft device. More
by David Yockman
June 19, 2026
No professional service was bad and I would never buy a car from there again car from there again More
by XGUZMAN63
June 19, 2026
Extremely pleasant experience; walked through the vehicle, agreed on a fair price, no pish for extras, coean delivery. What more could you ask? vehicle, agreed on a fair price, no pish for extras, coean delivery. What more could you ask? More
by Colleen.Harbison
June 18, 2026
Great price, Great Dealer, Mark Deaver Salesperson went above and beyond. We arrived 1 hour before closing. Stayed a little after 8. Met us the next day to close the sale and stayed late to go over the ca above and beyond. We arrived 1 hour before closing. Stayed a little after 8. Met us the next day to close the sale and stayed late to go over the car to make sure we knew all the tech features. More
by D1BRADLEY
Employees Worked With
