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Piazza Acura of West Chester
West Chester, PA
1,893 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:30 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,893 reviews
May 03, 2026
The dealership is professional, friendly and attentive. The people there work extremely hard to make their customers happy and satisfied The people there work extremely hard to make their customers happy and satisfied More
by FAULKH44
Verified Customer
May 02, 2026
Omar greeted me the second I walked in the door, He took care of all my needs, had me test driving with in minutes and got me the car I wanted. care of all my needs, had me test driving with in minutes and got me the car I wanted. More
by nymetfan79
Employees Worked With
April 30, 2026
Omar is terrific. Very knowledgeable and personable. Effective without being pushy making for an optimal buying experience! Very knowledgeable and personable. Effective without being pushy making for an optimal buying experience! More
by Chrismccune
Employees Worked With
April 30, 2026
No hassle, not pushy. Very knowledgeable about the product and what we were looking for Very knowledgeable about the product and what we were looking for More
by fordsauto
Employees Worked With
April 28, 2026
Omar was friendly, helpful, knowledgeable and a car enthusiast! He made the process of buying a car easy and no pressure. I highly recommend him to anyone looking to buy an Acura. enthusiast! He made the process of buying a car easy and no pressure. I highly recommend him to anyone looking to buy an Acura. More
by ELLEN8
Employees Worked With
April 27, 2026
While the salespeople were helpful, friendly, and knowledgeable, they made some mistakes during the closing process. We were able to fix it, but still the closing process was not smooth and easy. knowledgeable, they made some mistakes during the closing process. We were able to fix it, but still the closing process was not smooth and easy. More
by SHAWNWJONES
April 25, 2026
Ability to complete on-line credit application before hand saved time and was easy to do. Completion of the rest of the paperwork at the scheduled appointment also went very smoothly. Turn-in of my old c hand saved time and was easy to do. Completion of the rest of the paperwork at the scheduled appointment also went very smoothly. Turn-in of my old car and receipt of my new car, washed and cleaned, was handled efficiently. More
by BILINSKIT
April 25, 2026
Friendly, easy to do business with, professional Knowledgeable, concerned for my well-being I think so Knowledgeable, concerned for my well-being I think so More
by tjdirocco
April 25, 2026
Friendly, easy to do business with, professional Knowledgeable, concerned for my well-being I think so Knowledgeable, concerned for my well-being I think so More
by tjdirocco
April 20, 2026
The parts and sales team weren’t on the same team. While the parts team told me the weather mats were cheaper, the sales team then went and said no they are more expensive and blamed it on the guy fro While the parts team told me the weather mats were cheaper, the sales team then went and said no they are more expensive and blamed it on the guy from the parts team who was “quitting” seemed very unprofessional. They also didn’t know where the car we were purchasing was at. Took about 15 minutes to find the car. Nobody gave me any update on what was happening either. More
by CHEF2
