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Piazza Acura of West Chester

West Chester, PA

4.8
1,678 Reviews
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1350 Wilmington Pike

West Chester, PA

19382

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Showing 1,678 reviews

February 11, 2012

Greeted at the door by several employees. It was a recall appointment but was also advised of other work to consider at our next oil change which was helpful. More

by swimpuppy
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Darren, Gail
February 11, 2012

I feel Piazza Acuras service department is wonderful. The employees go above and beyond to make your visit pleasant and the result of your visit to your liking. I bought my RL at Piazza due to my experience More

by Kbarickman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stewart
February 08, 2012

Great service and as friendly as always. I feel confident when I have service done at this dealership. The waiting room is comfortable while you wait. More

by fpicker452
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack
February 08, 2012

I made an appointment to implement a recall that potentially could lead to stalling. When my car actually started stalling before the appointment, they gladly rescheduled the appointment after hour More

by detate
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stuart, Darren
February 07, 2012

The Piazza service group has taken care of all my issues since the car was purchased. They are efficient, responsible, and do the repair right first time. That's all I can ask of them. More

by Freyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
service group (Lee and others)
February 03, 2012

I had a prompt for regular service - oil change, tire rotation, overall inspection of the vehicle. Acura West Chester provides an online service for appointments plus an accelerated service option fo More

by john19382
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
MAURIZIO MERTOLI
February 03, 2012

Just purchased my 2010 MDX as took it in for a once over. Scheduled a service call online, and within a very short time engaged in a conversation with Marie to firm up the date and time. Once at their Servic More

by tim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee, John, Marie
January 30, 2012

Always have confidence in their service. Price is higher than average but the trade off is you get mechanics who only work on Acura's and have the right parts. One time I took the car to a non-dealer for a More

by gdgreenberg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marie
January 26, 2012

Great Experience from beginning to end. Everyone is polite and friendly. Service is exceptional. They honored the factory warranty even though it expired two months ago. They are ethical, prompt and More

by marksaddic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darren
January 26, 2012

Great service. Had a coupon for an oil and filter change. Came in, no appointment necessary, service was quick, I think 30 minutes total. During my wait had a nice talk with a salesman (Kevin Allen More

by BSoares
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maurizio Mertoli, Kevin Allen
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