Piazza Acura of West Chester

I received prompt and friends service from the time I pull my car in the parking lot until the time I leave. The service waiting area is relaxing with cable TV and WiFi internet access which means I can pull my car in the parking lot until the time I leave. The service waiting area is relaxing with cable TV and WiFi internet access which means I can continue to work while I wait. Everyone there was nice even if they weren’t working with me or my car. More

Positive experience, from the guys at intake, to the ladies at the front desk writing up the service order, right through to checkout. Everyone was friendly, courteoeus and cognizant of my time. ladies at the front desk writing up the service order, right through to checkout. Everyone was friendly, courteoeus and cognizant of my time. More

The gentleman who assisted me yesterday was very friendly and helpful. Service only took 30 minutes which I truly appreciated. One of my better service appointments at this dealership. and helpful. Service only took 30 minutes which I truly appreciated. One of my better service appointments at this dealership. More

They got my car in quickly. I was given a loaner car for the day. Everyone was friendly and communicated with me throughout the day as to the problems and progress of my service. My car was ready when pro the day. Everyone was friendly and communicated with me throughout the day as to the problems and progress of my service. My car was ready when promised and had been washed. More

I had my 2004 MDX in for 105,000 mile service. The service staff processed my loaner car efficiently and called me later in the day to report to recommend the replacement of a failed engine mount that service staff processed my loaner car efficiently and called me later in the day to report to recommend the replacement of a failed engine mount that should be done in conjunction with service to save me labor costs down the road.(I was fully aware of this failed engine mount from another independent mechanic's report.)All of my paperwork at pick-up was as quoted earlier in the day. Overall a very good service experience! More

The work was completed in less than the promised time; staff is very friendly and easy to talk with; There was immediate atention when I pulled into the service bay. I liked the idea of a car wash coupon staff is very friendly and easy to talk with; There was immediate atention when I pulled into the service bay. I liked the idea of a car wash coupon since the weather was so bad a complimentary car wash would have been a waste. More

The only thing I find wrong with this dealership are the uncomfortable waiting room chairs. They have a very low back. Otherwise, everything is wonderful. Thanks! uncomfortable waiting room chairs. They have a very low back. Otherwise, everything is wonderful. Thanks! More

Excellent service. Friendly people. Would not consider going anywhere else. Loved the express service lane that did not require an appointment. No pressure to agree to services not wanted. going anywhere else. Loved the express service lane that did not require an appointment. No pressure to agree to services not wanted. More

Piazza was able to accommodate me on short notice and were very professional and friendly in addressing the car needs, while caring for my budget. were very professional and friendly in addressing the car needs, while caring for my budget. More

I bought my TSX from them 6 years ago, and have been going back for service since then. The service is great, they are always very helpful and do a great job. There Saturday hours are great, and they going back for service since then. The service is great, they are always very helpful and do a great job. There Saturday hours are great, and they are very flexible, I only recall a few times where I had to go in for service during the week. There is always coffee and cold drinks in the fridge and free internet in the waiting room. They offer service specials via email and are always helpful when you are using them to insure you get the best deal. I really appreciate a dealer that treats me fairly and I can trust. I am not sure if I want to get another Acura as my next car, but knowing that I will have to leave the superior service experience is definitely a factor. More