Piazza Acura of West Chester

The whole experience was great. The people working there were friendly and my salesman was able to answer all my questions. He also made me feel comfortable. Sometimes going to a buy a car can be overwhel were friendly and my salesman was able to answer all my questions. He also made me feel comfortable. Sometimes going to a buy a car can be overwhelming, but this was definitely not the case. More

My 2011 MDX is my 3rd and I have had all of them serviced by West Chester/Piazza Acura. They have always provided me with great customer service. Darren Griffith, Service Manager, is very positive and pers by West Chester/Piazza Acura. They have always provided me with great customer service. Darren Griffith, Service Manager, is very positive and personable and his attitude is reflected in his staff. More

I have been extremely pleased with every service visit I have ever scheduled with Piazza ACURA. I always get right in and am accomodated in a quicker fashion than any other dealer I have ever purchased a v have ever scheduled with Piazza ACURA. I always get right in and am accomodated in a quicker fashion than any other dealer I have ever purchased a vehicle from. Piazza clearly values me as a customer and that is evident every time I am in the dealership. My car is worked, it is spotless upon return and I have been given loaner vehicles to minimize my disruption. This last visit I didn't anticipate needing one, but when it was evident that the work scope grew, Lee found a car for me to drive almost immediately. 5 out of 5 is my rating for Piazza ACURA. Jim Folmar More

This was the first time we took our MDX in for an oil change since purchasing in December 2011. I could not have been more thrilled about how timely and friendly the service was. I was in and out in abou change since purchasing in December 2011. I could not have been more thrilled about how timely and friendly the service was. I was in and out in about 30-40 minutes... Everything was explained to me in detail including the services being performed and what I was being charged. The technician even updated our service-log in our glove-box without being asked! We would highly recommend this dealership for purchasing a car and also for any service/auto body work! More

Over all good experience, knowledgeable and friendly customer interface. Met time committments for work to be compleated. Check in and out was prompt and curteous. Workmanship seems fine so far. customer interface. Met time committments for work to be compleated. Check in and out was prompt and curteous. Workmanship seems fine so far. More

This dealership is great. Their customer service is outstanding. It is very comfortable to wait for your car to be serviced.Great customer lounge. And last but not leased it is a GREAT car outstanding. It is very comfortable to wait for your car to be serviced.Great customer lounge. And last but not leased it is a GREAT car More

Prompt service with a detailed account of work done and costs. Availability of "loaner" car. Friendly atmosphere at all levels of staff contact. Comfortable waiting area. Have relied on Dealer for all ser costs. Availability of "loaner" car. Friendly atmosphere at all levels of staff contact. Comfortable waiting area. Have relied on Dealer for all service since car purchase in 2006- no problems! Ken Farrance More

It is nice to have a good experience at a dealership. Fast check in and check out, clean car at pickup, and knowledgeable service reps. Fast check in and check out, clean car at pickup, and knowledgeable service reps. More

Absolutely the best service!!!! Whole team is great. Absolutely the best service!!!! Whole team is great. Salesman Adam Forland is fantastic!! Acura makes the best cars for reliability and quality. I Absolutely the best service!!!! Whole team is great. Salesman Adam Forland is fantastic!! Acura makes the best cars for reliability and quality. I will continue to buy and service at Piazza Acura! More

This is my third Acura. I find the dealership to be very customer-focused. I bring my cars back here for all service. They are very accommodating. They call before they do any work to make me aware. customer-focused. I bring my cars back here for all service. They are very accommodating. They call before they do any work to make me aware. More