Piazza Acura of West Chester

I just purchased a 2012 Acura TSX last week. The whole experience was great. John Brescia and Ellsworth Rhedrick assited me and my wife through the process. They were able to answer all of my questions. W experience was great. John Brescia and Ellsworth Rhedrick assited me and my wife through the process. They were able to answer all of my questions. What was realy is impressive is that when I picked up my car Ellsworth came out to the car with me and assisted in setting everything up. When I drove away my cell phone was linked via Bluetooth and my phone’s address book was down loaded into the car. I was only a mle away from the dealer and I was able to call my wife from the car’s hands free phone system. I have a friend who just purchased a Volvo from right down the road. When I asked if they are using the hand free phone they told me that everytime they attempted to set it up they failed. That they had called their salesman and asked him how to do it and he told tham that he did not have a clue. They could not believe that my saleman helped me set everything up before I left the parking lot. I just rolled over 1,000 miles, and I have to say my Acura TSX is everything I expected and more. I would like to thank both John and Ellsworth, I love my Acura TSX. More

Tremendous service. I am going to be a customer for life. I feel taken care of here. I have been a customer since 2009. I would never take my car for service anywhere else but here. Marie is always friendly. I feel taken care of here. I have been a customer since 2009. I would never take my car for service anywhere else but here. Marie is always friendly. The service is always done right and we don't wait very long. We don't mind waiting with all the friendly people there. More

Their sercive center is top notch and second to none from the time you pull up till the time you pull away. Had a sudden car emergency on my way to work, called the service shop, they took me right in,had a the time you pull up till the time you pull away. Had a sudden car emergency on my way to work, called the service shop, they took me right in,had a loaner for me and out in minutes. These guys here are great and they run a great service program More

This is an outstanding dealership. I have a 12 year old This is an outstanding dealership. I have a 12 year old Acura that I bought new at this dealership. This is the only place it has been for servic This is an outstanding dealership. I have a 12 year old Acura that I bought new at this dealership. This is the only place it has been for service. We had an issue of the car stopping and John and all worked with me until they solved the problem. This Acura runs like a new car. Last night I have a passenger in the car ask me if this was a new car. I enjoy dealing with this dealership, feeling good while I am there and when I leave. Everyone makes me feel like I am the only one that they are dealing with, from the moment I drive in, until the moment I drive away. Most people working there know my name. I again thank you all Have A Happy Day Bruce Dittmar More

Very frienly service. I was kept updated frequently. The car was clean.I had misplaced my camera and it was on the front seat when I picked up the car. car was clean.I had misplaced my camera and it was on the front seat when I picked up the car. More

Great service. Everything is explained and price quoted before they do the work. Very good at diagnozing problems. They do not force repairs on you. No intimidation. They do a complete review, but what y before they do the work. Very good at diagnozing problems. They do not force repairs on you. No intimidation. They do a complete review, but what you do s your choice. More

I took my MDX into my local service station for inspection and the windshield wipers mysteriously turned on and wouldn't shut off. I call West Chester Acura and they immediately scheduled me for r inspection and the windshield wipers mysteriously turned on and wouldn't shut off. I call West Chester Acura and they immediately scheduled me for repair (this was still under warranty.) I was at their location within 30 minutes. From the person who took my initial call to the person who handed me the keys to my car, everyone was polite, accommodating and willing to help. Stuart called to explain what was wrong with my car and what they did to fix it. He answered all my questions and made me feel confident in their service! I will definitely use their Service Department again in the future! More

Everyone was very polite and professional. They were Everyone was very polite and professional. They were able to get me a loaner car for the day while the car was serviced. Easy to find a day to sch Everyone was very polite and professional. They were able to get me a loaner car for the day while the car was serviced. Easy to find a day to schedule the appointment with. Very helpful overall Will definitely continue to use Piazzo of Westchester More

Price - did not meet my initial request. Would have liked to have done better. Otherwise everything was fine. I was called to come in for the Owed pin stripes. That was nice. liked to have done better. Otherwise everything was fine. I was called to come in for the Owed pin stripes. That was nice. More

Came in for basic service. Prompt and friendly service from everyone. Appreciated detaied qoutes for replacement tires. Price and related services competitive With other tire sale stores. Will consi from everyone. Appreciated detaied qoutes for replacement tires. Price and related services competitive With other tire sale stores. Will consider when ready to buy. More