Piazza Acura of West Chester

Customer service was fast and helpful. I waited while the service was done. It was quick and complimentary bottled water, soft drinks and coffee was available while I waited. The car was fully checked over, service was done. It was quick and complimentary bottled water, soft drinks and coffee was available while I waited. The car was fully checked over, and I didn't require anything special on this visit (only state inspection and service interval), I was notified that my back brakes may need service at my next appointment. More

Everyone I spoke with at Piazza was very helpful, but Stuart was especially good at outlining what additional maintenance items they found and which ones needed to be done now and which ones could wait a Stuart was especially good at outlining what additional maintenance items they found and which ones needed to be done now and which ones could wait and the why for each. Even with the added time of having more things done the total time that I waited for my MDX was reasonable. More

I went to Piazza Acura of West Chester for my first service visit on my TSX. I pulled up, gave them my info and told them the car's readout said A1. They told me I needed an oil/filter change and the t service visit on my TSX. I pulled up, gave them my info and told them the car's readout said A1. They told me I needed an oil/filter change and the tires rotated. And someone was ahead of me. So I expected a long wait. Before I could read the news paper and watch the news my car was ready, and they even washed and vacuumed it out. But the best news is that it only cost $24.95, the first oil change is free. Thanks Piazza Acura of West Chester. John Edwards More

Dealership is attentive and flexible, and price competitive on new sales. Nice show room, professional staff. They also seem to run like a top on follow-up service. competitive on new sales. Nice show room, professional staff. They also seem to run like a top on follow-up service. More

My car had a difficult starting in the morning, so I took it straight to the dealership. They did not have a loaner available on such short notice, but told me that they could test if the problem was the ba it straight to the dealership. They did not have a loaner available on such short notice, but told me that they could test if the problem was the battery, in which case the work would only take about an hour. The work was done much faster than the estimated hour. The staff was so very friendly, as always. Steve Sherskovitz explained everything, and showed me the tire and brake inspection results (no need to change them yet). I appreciate the speedy and friendly service. All the work was covered under my warranty. More

I could go to 100 other places for my Car's routine maintenance, but I always prefer to go to Piazza Acura of West Chester. Not only do they have express oil change service, but they make the wait com maintenance, but I always prefer to go to Piazza Acura of West Chester. Not only do they have express oil change service, but they make the wait comfortable and seem like no time at all. Everyone I encounter at the dealership is cordial and accommodating. I look forward to dealing with Piazza Acura of West Chester in the future for my future care purchases and service. More

My car needed its first oil change. I took it to this dealer (although I had not purchased the car there) and was happy to recieve great customer service. From the moment I walked in I was greeted in a dealer (although I had not purchased the car there) and was happy to recieve great customer service. From the moment I walked in I was greeted in a friendly manner. They took care of my oil change, tire rotation and cleaning of the car in no time. I was very satisfied with their service and would definitely come back. More

My wife and I love to drive our 2011 TSX. This vehicle is simple awsome. Best car I have "EVER OWNED!" We take our car to Piazza Acura of West Chester for all of our service needs. This simply takes al is simple awsome. Best car I have "EVER OWNED!" We take our car to Piazza Acura of West Chester for all of our service needs. This simply takes all of the "guessing-work" out concerning what needs attention mechanically. All of the service personnel are frienldy, and nice! Dr. David H. Spruell More

Sales were good after much negotiation. We bought here because of other good reviews for sales and service on our 2013 RDX. So far so good. The Zurich shield was expensive and still seems to leave a haze because of other good reviews for sales and service on our 2013 RDX. So far so good. The Zurich shield was expensive and still seems to leave a haze on the car that always needs to be cleaned up but it's only been 2 weeks and maybe that will change for the better. Piazza has followed up well on our purchase and not forgotten us like many other dealers. More

Darren, Svs Mgr, said he'd work until wheel vibration was resolved and he delivered as promised. Gail kept in touch with me all along and when she told me the "brake problem" I thought I had was just some g resolved and he delivered as promised. Gail kept in touch with me all along and when she told me the "brake problem" I thought I had was just some golf tees they found rolling in trunk storage handle I was embarrassed but happy to save the money for a brake job I was expecting. Kudos everyone! More