Piazza Acura of West Chester
West Chester, PA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:30 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,680 reviews
Piazza has done a great job in servicing my vehicle but also keeping me informed on their recommendations as well as educating me on whatever the service is. The staff is super professional and try to mak also keeping me informed on their recommendations as well as educating me on whatever the service is. The staff is super professional and try to make you as comfortable as possible. That is why I will continue to use Piazza Acura of West Chester. More
The service department is very good,though, polite, courteous and always is very helpful. The waiting area is nice and comfortable, and they have complimentary starbucks coffee. I would recommend Wes courteous and always is very helpful. The waiting area is nice and comfortable, and they have complimentary starbucks coffee. I would recommend West Chester Acura's service department. More
This is the best dealership I have dealt with in my 50+ years of driving. I am always greeted by name and made to feel like a valued customer. Whatever service problem I have, it is always fixed correctl years of driving. I am always greeted by name and made to feel like a valued customer. Whatever service problem I have, it is always fixed correctly the first time. I have NEVER had a bad experience with Piazza Acura of West Chester, and I have been dealing with this agency since owning my first Acura -- a 1991 Legend LS, (which I still have) in addition to my 2000 TL. When I have an appointment, my car is taken in at the appointed time, so there is no unnecessary waiting. The service department keeps my cars running great. The prices are reasonable; and, obviously, they only use Acura parts. I would, and have, recommended this agency to friends. More
The team in the service department was very responsive and even adjusted our scheduled service time to accommodate a last minute change in my work schedule. Because of their efforts I was able to get the and even adjusted our scheduled service time to accommodate a last minute change in my work schedule. Because of their efforts I was able to get the required service completed and I was able to get to work in a timely manner. All work was completed as requested, in line with estimated costs and with a sense of urgency. The waiting area was comfortable and with enough distractions to keep a 9 year old son preoccupied. More
Although I purchased my vehicle from Piazza Acura of Ardmore this was my first experience with Piazza Acura of West Chester. The staff was pleasant, courteous, and friendly. They were able to service Ardmore this was my first experience with Piazza Acura of West Chester. The staff was pleasant, courteous, and friendly. They were able to service and wash my vehicle relatively quickly, while I waited. Since moving back to the West Chester area, I will be more than happy to continue to service my vehicle with Piazza Acura of West Chester. More
From the time I arrived to the time I left with my car, everyone at the dealership friendly, attentive, and informative. I waitied for the car and the work was done in the time promised. I would recommen everyone at the dealership friendly, attentive, and informative. I waitied for the car and the work was done in the time promised. I would recommend an Acura and this dealership anytime. More
Stuart and the rest of the service team were extremely attentive and responsive to my needs. The Service Manager (Darren) is awesome. He is always receptive to ideas and truly wants to make sure your ex attentive and responsive to my needs. The Service Manager (Darren) is awesome. He is always receptive to ideas and truly wants to make sure your experience with his team is outstanding. More
This was our first visit to the service dept.to have the Zurich protection applied to our new car. The contacts were made quickly and efficiently, the valet attendants were polite and helpful, and the serv Zurich protection applied to our new car. The contacts were made quickly and efficiently, the valet attendants were polite and helpful, and the service manager got us in and out quickly. Thank you all. More
Always provides clear explaination of service needs and advice on what should be done. If the problem is minor (not causing breakdowns) or critical in nature the information is provided. advice on what should be done. If the problem is minor (not causing breakdowns) or critical in nature the information is provided. More