Piazza Acura of West Chester

Overall great experience. Service makes you feel like you're a luxury car owner, from holding doors open to loaners to the free car wash and quick turn around if you do wait. I only wish the prices were you're a luxury car owner, from holding doors open to loaners to the free car wash and quick turn around if you do wait. I only wish the prices were a little lower. And the waiting room had more complimentary snack options. More

Service staff is very professional. Work was done in a good time frame. Everything that was done was explained to me before and after service. good time frame. Everything that was done was explained to me before and after service. More

Piaza Acura of West Chester is top notch. Always friendly. Always helpful. The staff is very courteous. Everyone from greeting to paying to leaving seems concerned about the customer and their vehi friendly. Always helpful. The staff is very courteous. Everyone from greeting to paying to leaving seems concerned about the customer and their vehicle! More

Car was serviced in a very professional manner - good customer relations, serviced well, quick turn around. Exceptional job all around by everyone we dealt with. customer relations, serviced well, quick turn around. Exceptional job all around by everyone we dealt with. More

This is the best service department I have dealt with in my entire life. I would never go anywhere else. I intend to buy my next car here. Highly recommend to everyone. my entire life. I would never go anywhere else. I intend to buy my next car here. Highly recommend to everyone. More

It is nice to be able to drive into the dealership garage and leave the car for service. I was greeted upon arrival. I had an appointment for service and I went over what I wanted with the service adviso and leave the car for service. I was greeted upon arrival. I had an appointment for service and I went over what I wanted with the service advisor. The waiting room has a TV, WiFi and an assortment of drinks & snacks. The only downfall is the chairs...they are not very comfortable if you have to wait awhile. My car needed a few more things done to it from my original request so an advisor came out and explained them to me. I was fine with it and the service took another hour so in all I was there for 2.5 hours. I received a car wash coupon, which is fine since I didn't want to wait any longer. I know that in previous visits when I dropped my car off and didn't wait, you can ask them to have the car washed. My car was brought back into the service area while I was paying. I like this little added service so I don't have to walk all over looking for my car. Overall, everyone was polite and efficient. More

The waiting room is clean and neat. The assortment of drinks and snack is nice. The repair representative keep me a breast of the progress. He said it would take 1.5 hours and it did. I asked them to drinks and snack is nice. The repair representative keep me a breast of the progress. He said it would take 1.5 hours and it did. I asked them to vacuum the car which they did a nice job of. More

This dealership is like any other decent dealership. Nothing stands out as special.. they do have wifi and complimentary starbucks coffee, snacks for customers. The waiting area is small but open. The s Nothing stands out as special.. they do have wifi and complimentary starbucks coffee, snacks for customers. The waiting area is small but open. The staff is very nice and friendly. The service representative keeps me updated during the service. They do not vacuum or wash the car at dealership after service but provide coupons for other car wash places, which I never use. I would prefer they do vacuum and wash after service in the dealership. Leaving the dealership apart, Acura cars are awesome. More

Friendly, quick and courteous,great job. Thank you for how nice everyone was for my very first visit! I really appreciate it! I will definitely recommend to other people how nice everyone was for my very first visit! I really appreciate it! I will definitely recommend to other people More

Lee in service was quite helpful. Called me and answered my questions when I left the car. Received a loaner and received the car earlier than requested. my questions when I left the car. Received a loaner and received the car earlier than requested. More