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Piazza Acura of West Chester

West Chester, PA

4.8
1,623 Reviews
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1350 Wilmington Pike

West Chester, PA

19382

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Showing 1,623 reviews

March 18, 2013

Lee in service was quite helpful. Called me and answered my questions when I left the car. Received a loaner and received the car earlier than requested. More

by SharonMarieK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee
February 11, 2013

Extremely helpful and responsive to my particular needs. Worked to provide financing and price which were well within my limits. I felt no pressure to buy. More

by mg00000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
chris
January 21, 2013

All service reps were curtious, helpful, and detailed. The service center was clean both in the office and in the work area. Pricing was fare, based on what was needed to be serviced. More

by Denis Kennedy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
2
Jan 31, 2013 -

Piazza Acura of West Chester responded

Hi Denis, Thank you very much for taking the time to write your review!

January 10, 2013

Piazza Acura is 45 minutes from my house. There is an Piazza Acura is 45 minutes from my house. There is an Acura dealer 5 minutes from my house. This is the second Acura that I purchased from Piazza Acu More

by Al Little
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Ruhno, John(GM),Marie,Gail,
January 09, 2013

The Piazza Dealership has always given me excellent service. I would recommend them highly. Service time is very short which is important to me since I have a very tight schedule. I am in and out More

by Tayl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon Taylor
January 09, 2013

Service reps were very prompt and provided courteous service. Time waiting was ~35 mins which was great!! The mechanics were on the ball and helped me exit quickly. More

by gmascioli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
don't recall
January 09, 2013

Very professional and courteous. Drove car into shop, Very professional and courteous. Drove car into shop, greeted, paperwork filled out. had coffee in lounge. Was given a status report on work, wor More

by bennettpj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gail
January 08, 2013

As a new Acura owner, I was impressed with the friendliness and customer orientation of the people I dealt with. The 'system-approach' to helping me through Piazza's service process was much appr More

by drjeffmackie
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Marie and Gail
January 07, 2013

Car was taken on time and loaner provided. I appreciated the up date phone calls from Gail and while I was disappointed that the part needed was back ordered, I kept abreast of the situation. I am hopeful t More

by sclopatin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gail
January 07, 2013

Really good experience, everyone was very friendly and attentive. Upon entering the service room, I was immediately greeted, dropped off my RDX and picked up a loaner and was on my way in 10 minutes. More

by Mickey7189
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gail and Lee
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