Piazza Acura of West Chester

I went in for a quick oil change and discovered my inspection was overdue. They were able to complete the inspection saving me the time of returning on another date. Exemplary customer service is alw inspection was overdue. They were able to complete the inspection saving me the time of returning on another date. Exemplary customer service is always received in the service department at this dealership. More

Brought our ZDX in for State Inspections and 3-year brake fluid service. Everyone at the dealership was courteous and friendly. The car was ready when I asked to have it (even though I wasn't ready to pic fluid service. Everyone at the dealership was courteous and friendly. The car was ready when I asked to have it (even though I wasn't ready to pick it up!). Bao Pham wrote the service ticket. He also had written the ticket for my last visit to dealership. To his credit Bao is consistent-- consistently friendly and efficient! Yes, I'd recommend Piazza Acura of West Chester to others. More

Great service done in a timely manner. Did what was needed and did not try to add more service than what was necessary. The vehicle was washed and ready for pickup when they said it would be. needed and did not try to add more service than what was necessary. The vehicle was washed and ready for pickup when they said it would be. More

I wouldn't take my car anywhere else. We get excellent service every single time we bring our vehicle in. We just replaced our tires and brakes. Stuart took great care of us. Thank You! excellent service every single time we bring our vehicle in. We just replaced our tires and brakes. Stuart took great care of us. Thank You! More

After the message came on my dashboard that I needed an oil change, I drove to the Acura dealership when I was able to work it into my schedule, despite not having an appointment. They took me quickly and oil change, I drove to the Acura dealership when I was able to work it into my schedule, despite not having an appointment. They took me quickly and were done in less than an hour! The A-1 service that was due included a tire rotation, but since my tires were 5 months old and showed no uneven wear, they said that I did not need a rotation. That saved me some money. The waiting room is comfortable, quiet, and spacious. I enjoyed the time to sit, read, and send texts. Cold and hot beverages are free and easy to access. I indulged. I felt well cared for. More

Very Professional... Needed tire serviced on 2012 M D X Advance. Had all parts needed, attended to it immediately. Very elegant facilities, comfortable wait area, and Starbucks coffee. Advance. Had all parts needed, attended to it immediately. Very elegant facilities, comfortable wait area, and Starbucks coffee. More

Bought my Acura here and have been using the dealership for service. Staff is very friendly and knowledgeable. I don't need an appointment, and the service is always under an hour. Very convenient. Highly for service. Staff is very friendly and knowledgeable. I don't need an appointment, and the service is always under an hour. Very convenient. Highly Recommended. More

Had 180,000 mile service performed on my car. I was able to get an appointment quickly, less than a week from phone call to appt. They had a loaner car available for me. They said my car would be done by 33 to get an appointment quickly, less than a week from phone call to appt. They had a loaner car available for me. They said my car would be done by 330pm and it was. Great service. More

Excellent service! Took my MDX in last minute when our AC broke right before we left for vacation. They finished it the same day. Very happy! broke right before we left for vacation. They finished it the same day. Very happy! More

Lee was very informative when giving me the recommended repairs besides the oil change and tire rotation. He arranged to have me drive hybrid loaner to try when the work was beyond the express service tim repairs besides the oil change and tire rotation. He arranged to have me drive hybrid loaner to try when the work was beyond the express service time frame. Work done within time promised. Friendly staff. More