Piazza Acura of West Chester

Great Car-Buying Experience Sam and the team at Piazza made the car-buying experience pleasant and low-stress. We never felt pressured or up-sold. Excellent customer service and Sam and the team at Piazza made the car-buying experience pleasant and low-stress. We never felt pressured or up-sold. Excellent customer service and professionalism. More

Great experience Sam was a pleasure to work with. He was pleasant, knowledgeable and patient. Overall, great experience. I would absolutely recommend friends and famil Sam was a pleasure to work with. He was pleasant, knowledgeable and patient. Overall, great experience. I would absolutely recommend friends and family to WC Acura. More

New Acura ILX This was my first experience as a new Acura Customer and I was completely satisfied with the Professionalism and Friendliness of the staff at Piazza A This was my first experience as a new Acura Customer and I was completely satisfied with the Professionalism and Friendliness of the staff at Piazza Acura of WC. Bob Ruhno went out of his way in the pouring rain to explain and show me every detail of the new ILX that I was purchasing. Bob kept me in communication while searching for the exact model and color that I wanted at a great price. Both Bob Ruhno and Christine Willis made me feel like a very important customer as they guided me through the process of buying a new car...their customer focus was outstanding and made my experience painless. I am enjoying my new Acura ILX with all the fun bells and whistles that it has to offer. I would highly recommend Piazza Acura of WC to my friends and family. More

I am submitting this review for two reasons: 1) I believe that Acura offers a superior product and 2) I believe that the services offered by Piazza Acura are second to none. I have been a customer of Piazza that Acura offers a superior product and 2) I believe that the services offered by Piazza Acura are second to none. I have been a customer of Piazza Acura for a long time and have purchased several cars from them. From my first experience with them sevaral years ago to the new TL that I purchased last week, every encounter is predictably the same - customer focused. Yes, they are interested in selling automobiles and yes, they have a service department like other dealers but its how they do what they do and their extra effort that makes me feel like I'm their most important customer every time I come in that sets them apart. My sales person, Bob Ruhno, did an outstanding job of finding out what I wanted / needed and then getting me the pricing information quickly. In addition to the unbeatable price he was also able to quickly locate the exact vehicle model and color that I wanted from their inventory. It was a completely hassle-free experience. I believe that Piazza Acura gets it that most people would rather not have to spend the time looking for a new car or bringing their car in for service. In turn, they go out of their way to value your time as much as you do. For as long as I have been doing business with Piazza Acura I can honestly say I have never had a bad expereince with sales or service. My service advisor, John Davenport, is the best in the business! DB More

From the time we walked in to the time we left with our new car, everyone there was wonderful! We have not had a new car in quite a while, and we were very pleased with our sales representative and everyo new car, everyone there was wonderful! We have not had a new car in quite a while, and we were very pleased with our sales representative and everyone else who helped us. Thank you! More

Best service I've received. I went out of my way to make sure I purchased my car from Piazza Acura and Sam Nosrat. The dealership has a very homey feel, complete with stone fireplace. make sure I purchased my car from Piazza Acura and Sam Nosrat. The dealership has a very homey feel, complete with stone fireplace. More

Purchased a new 2007 TL here and have had all service done here also. Everything is top notch. Everyone is very professional and helpful. We did not hesitate to consider Piazza when we felt it was time t done here also. Everything is top notch. Everyone is very professional and helpful. We did not hesitate to consider Piazza when we felt it was time to trade in a 2004 Honda CRV. Our sales experience in purchase of 2014 RDX was a pleasure. Our time spent with salesman Brett Green also turned out to be a no hassle friendly experience. They have earned our vote! More

I don't know why when you buy a car from a dealership they tell you how great there service department is.And that you will never have a Issue with them.The last month has been a hard part of our life we they tell you how great there service department is.And that you will never have a Issue with them.The last month has been a hard part of our life we had to bury our 23 year old son.With everything going on in our life believe me I didn't need any more greif about getting my wifes car inspected.I called on Thursday for a Friday appointment and was told the best they could do would be Monday. I told Rachael that that would not work for me.So I wrote a reveiw and after calling Ardmoore Acura dealership to schedule an appointment for my suppose to be free inspection for the life of the car with Piazza.And when I got home from work there was a message from Rachael that they can put me with another team and fit me in.I didn't ask for a team I just wanted my car inspected.I received a phone call on Friday from the service department asking me a couple questions.I gave them my answers and I picked my car up and everything was done Thank You for that.Charlie Campbell More

Piazza has always given me excellent service. Their staff is friendly, the service is always done quickly and accurately. This time around, I purchased a set of tires. Their pricing was very competit staff is friendly, the service is always done quickly and accurately. This time around, I purchased a set of tires. Their pricing was very competitive and I felt more comfortable having Piazza replace then some 'big box' tire shop. More

Had B service done. Lee got me in and work completed very quickly. As usual all service was done well and everyone made you feel at home. GREAT JOB! very quickly. As usual all service was done well and everyone made you feel at home. GREAT JOB! More