Piazza Acura of West Chester

Stewart was very helpful and informative. I have had all my work done at Acura . My car is a 2004 and I feel that I have always had great service. Everyone has always been friendly and helpf I have had all my work done at Acura . My car is a 2004 and I feel that I have always had great service. Everyone has always been friendly and helpful. More

Air bag recall Very friendly, efficient and thorough. Found additional items that needed attention. They explained the nature of the issues completely and whether th Very friendly, efficient and thorough. Found additional items that needed attention. They explained the nature of the issues completely and whether they needed to be addressed immediately. More

Very attentive to customer needs I recently purchased my new 2016 TLX from Piazza Acura of West Chester. I was originally considering purchasing from another dealership 45min from my I recently purchased my new 2016 TLX from Piazza Acura of West Chester. I was originally considering purchasing from another dealership 45min from my house that I've been a loyal customer for years. Over time I became very frustrated and disappointed with the difficulty communicating with staff members via phone at that dealer. I started taking my 2013 TSX to Piazza Acura of West Chester for services and was impressed with the ability to reach a representative when needed via phone, the service and accommodation of loaner car. When presented with a great offer to trade in my 2013 TSX via email, I immediately had to acquire about it. Internet sales manager Suzi Hendrixson was great explaining everything. I had already made up my mind about purchasing a new vehicle but the staff at Piazza Acura of West Chester made it even easier for me to decide. My sales associate Bernie was extremely helpful in making sure I got the car I wanted at the price I desired. Everyone at this location is very friendly and helpful. Not to mention the facility is huge with plenty of cars in stock. If the car you want isn't there they can find it at another dealership. Definitely worth a trip here. More

good service Took care of my problems, quickly and I did not lose much time in my day. will be back the next time fir service to my car Took care of my problems, quickly and I did not lose much time in my day. will be back the next time fir service to my car More

Enjoyable and painless Everyone was very friendly and attentive. I was taken on time and the work was done quickly. I was on my way in less than an hour. Great coffee and Everyone was very friendly and attentive. I was taken on time and the work was done quickly. I was on my way in less than an hour. Great coffee and snacks in a comfortable surrounding More

B16 code and oil change The requested service was completed satisfactorily. Additional information regarding the tire status was provided. It is great that you provide coup The requested service was completed satisfactorily. Additional information regarding the tire status was provided. It is great that you provide coupons for the next service. I would suggest that rather than making the customer remember to bring and present the coupon, you attach the coupon to the customer account and just apply it at the next service. More

Great job! I brought my car in for airbag replacement. The replacement was done faster than the time planned. All servicing on my Acura is done at Piazza Acura. I brought my car in for airbag replacement. The replacement was done faster than the time planned. All servicing on my Acura is done at Piazza Acura. The staff is ALWAYS professional, friendly and courteous and the work is always performed correctly. More

Painless Car Buying Experience I worked with Sam, who made the purchase of my "new" used RDX a breeze. He knew what I wanted and quickly had me in the car that I am now driving. I I worked with Sam, who made the purchase of my "new" used RDX a breeze. He knew what I wanted and quickly had me in the car that I am now driving. It was the least stressful car buying experience I have ever had. I recommend this dealership. More

In and out in less than an hour! I had an A-1 service performed recently. Michelle was quick and efficient and was easy to work with. Thanks for getting me home in under an hour! I had an A-1 service performed recently. Michelle was quick and efficient and was easy to work with. Thanks for getting me home in under an hour! More

see below Greeted well. The service was explained carefully. The service was completed before the promised time.Waiting area was comfortable and allowed me to c Greeted well. The service was explained carefully. The service was completed before the promised time.Waiting area was comfortable and allowed me to complete work. Wi-Fi was available. More