Back

Piazza Acura of West Chester

West Chester, PA

4.8
1,698 Reviews
Contact Dealership

1350 Wilmington Pike

West Chester, PA

19382

Directions

By Type

Showing 1,698 reviews

March 31, 2025

Showroom ok, parking lot to park custrs awful. Looking at cars ...horrendous! Would have gone elsewhere but Omar was best customer person I ever had in 50 years!! Of car buying. Parking lot did no More

by JujuB
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Omar Haque
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2025 -

Piazza Acura of West Chester responded

Thank you for reviewing your recent visit here at Piazza Acura of West Chester. We're glad Omar provided exceptional service, but are disappointed to hear that the parking lot and car presentation didn't meet your expectations. Your comments are valuable, and we'll work on improving these areas to enhance our customers' experiences in the future!

March 31, 2025

Joe did a great job in the sales process. More importantly, he took great care after the sale explaining all the great features in this new car. A Rarity! More

by LAVFIELDS0315
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Gilmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2025 -

Piazza Acura of West Chester responded

We're delighted to hear that Joe provided excellent service both during and after the sales process at Piazza Acura of West Chester. It's wonderful knowing he took the time to explain all the features of your new car. Enjoy every drive!

March 30, 2025

Extremely friendly staff, very accommodating & knowledgeable. It was a great experience. Joe Gilmore, our Sales Consultant has gone above & beyond to make sure all of our questions were answered a More

by EM.MARKS
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Joseph Gilmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Kinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Moe Mednini
Mar 31, 2025 -

Piazza Acura of West Chester responded

We're delighted to hear that Joe and the team at Piazza Acura of West Chester provided such a friendly and informative experience. Thank you for sharing your positive feedback, and enjoy all the new technology in your car!

March 29, 2025

Joe Gilmore has been great to work with. He’s always available if I have questions about my new MDX. More

by Mr. Tuvoc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Angela Brown
3.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Gilmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Kinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 29, 2025

My car was delivered with improper tire pressures and the wheels were in an in presentable condition More

by Mr. Tuvoc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Angela Brown
2.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Gilmore
4.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Kinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 27, 2025

Rob was awesome to work with! No pressure or haggling at all during our experience and he gave us an amazing deal! The entire staff was super friendly and a pleasure to work with. More

by LLOYDJ30146
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Moffa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Ruhno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Suzi Hendrixson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2025 -

Piazza Acura of West Chester responded

We're delighted to hear that Rob and the team at Piazza Acura of West Chester made your experience enjoyable and pressure-free! Thank you for choosing us, and we look forward to assisting with all your future Acura needs.

March 27, 2025

Mark was very responsive in my request to purchase a new car. I would t go anywhere else for this purchase. Thank you! More

by SHELLY9
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Deaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2025 -

Piazza Acura of West Chester responded

We're delighted to hear that Mark provided such responsive service at Piazza Acura of West Chester! Thank you for choosing us for your new car purchase, and we look forward to assisting you again in the future.

March 21, 2025

I don’t know who Angela Brown is, but my sales rep was Robert, and he was fantastic!! More

by SARAH.WEBER708
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Robert Moffa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Piazza Acura of West Chester responded

Sarah, This is fantastic to hear! Thank you for the five stars! - Piazza Acura of West Chester

March 15, 2025

Gave me what I wanted for my truck, used vehicle was listed at a good price. Only issue there was interior blemishes on the car, i;e the detailing could have been a little more refined. Does not hurt my More

by ANTHONYGIORDANO321
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Deaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2025 -

Piazza Acura of West Chester responded

Anthony, thanks for sharing your feedback! We're glad you had a great experience here at Piazza Acura of West Chester. We'll take note of the detailing comment and take steps to improve in this area moving forward. Enjoy your new ride!

March 14, 2025

Very knowledgeable and easy to work with. Made the buying process pleasurable. I am enjoying the RDX. More

by KM0
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Gilmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2025 -

Piazza Acura of West Chester responded

We're delighted to hear that you had a pleasurable buying experience with us at Piazza Acura of West Chester. Enjoy your new RDX, and thank you for the kind words!

1
...