Piazza Acura of Ardmore

I recently visited Piazza Acura in Ardmore to trade in the car I had purchased from them a few months prior, and the level of service was unbelievable. Bobby Lee and the acura team took their time and wen the car I had purchased from them a few months prior, and the level of service was unbelievable. Bobby Lee and the acura team took their time and went above and beyond (once again) to make sure I got the best deal possible on the exact car that I wanted. Bobby even treated me to lunch which was the icing on the cake. I highly recommend this dealer to first time car buyers or anyone else in the market for a new car 👍🏽! More

Great service at Piazza Acura Tom Chiriani is a great service rep. He always keeps me informed of my car's service status and he explains everything in a way I can understand. Tom Chiriani is a great service rep. He always keeps me informed of my car's service status and he explains everything in a way I can understand. More

good! I like the time my salesperson took with me. But what I did not like was that my car was delivered to me dirty. I do believe my car could have been cl I like the time my salesperson took with me. But what I did not like was that my car was delivered to me dirty. I do believe my car could have been cleaner than it was. I have never been delivered a car like that before and for all the money that I spent on it. More

I would like to share my experience because I don’t want anyone to face the same issue with them. I visited this dealer to look at 2017 Acura MDX certified inventory on 02/04/20 on a rainy day. I met wit anyone to face the same issue with them. I visited this dealer to look at 2017 Acura MDX certified inventory on 02/04/20 on a rainy day. I met with a sales personal name Steve and his boss Dan. We did looked at the blue mdx with tech Package. The car is in ok condition except brakes, some scratches we noticed on the front and back doors on both sides. KBB value for same car with excellent condition 33g. Sales team did not reduced the listed price from 33.5g . I agreed to it on condition if they take care of scratches and offer promotional 0.99% apr. I met with a old lady from finance. She took my details and applied for a loan from Acura finance without proper documents and it got denied. After that she ran my credit with other bank they associated with without my approval and got the offer 3.2 interest rate. I was literally shocked knowing the interest rate I approved for even with excellent credit score. I wasn’t agreed with that and then with in a minute she reduced the rate to 2.99%. I wasn’t happy at all and I was about to leave. Now she started working on 0.99% promotional rate with missing documents which she didn’t gathered initially. I wasn’t happy left from there. After reaching home got a call from Steve with good news of approval for promotional interest rate 0.99. On the very next day evening I went to pick up my car. I don’t have much trust in them so I want check whether car is in good condition before I sign lease papers. Steve handed over the 2nd driver key. We did asked for 1st driver key. He said they were not able find it. They can mail if they find it in future. We told what if you don’t find it the future. He left to the manager and got the first driver key and saying that he find it. We are really shocked and I felt happy that I did not signed papers. The scratches were not taken care of, interior detailing inside hand test kept as it was dusty, marks inside the car. We did asked for the scratches. Steve took the car to detail section and came back. We see the scratches little. He took us to detailer and scratches were buffed. While checking the car in light we found corrosion on the left back seat bumper. That wasn’t even shown while test drive and even when we are about to sign the papers. I’m attaching the image also. It’s a major 2000$ work that need to be done in next one year to treat color on corrosion. They just manipulated it and selling it for big price. Glad I got to know that before signing the papers. Sales man and manager are still convincing us to buy. I felt that they are not trustworthy. They are still wanting me to look at other cars to take promotional interest offer. They will not allow us to check the car properly. Be careful of new tires. They install Walmart tires which are worth of 300$ and put us under the impression they are Acura specified tires. I don’t recommend this dealer. More

Excellent experience Perfect. Nice greeting. Ryan had me written up immediately. Was kept informed about additional service needed for inspection. Got text and email Perfect. Nice greeting. Ryan had me written up immediately. Was kept informed about additional service needed for inspection. Got text and email alerts. Great use of new technology! Work done properly and neatly. My 2012 TSX drives like a new car! Your Service Dept. is top notch. More

Very nice dealership. Salesperson & staff were great. Working with Matt was relatively easy. He is very informative about the vehicles. Scott in Finance was also great & very knowledgeable. The RDX we bou Working with Matt was relatively easy. He is very informative about the vehicles. Scott in Finance was also great & very knowledgeable. The RDX we bought is amazing. More

Excellent, professional service I always believe my car is thoroughly checked and my safety is a priority with Piazza Acura dealership. Loaner car is a major convenience. Service d I always believe my car is thoroughly checked and my safety is a priority with Piazza Acura dealership. Loaner car is a major convenience. Service dept has prompt service and can answer just about every question I have right away. Ryan, Bryant, and Nick are the most frequently dealt with service personnel for my vehicles, and they are courteous, helpful, and knowledgeable about most Acura vehicle issues. It is greatly appreciated. And, keeping our Acuras for years down the road is what we prefer at this time, so with our regular service visits I feel this is very possible with such well made vehicles, and great service maintenance. More

2011 Acura TL Sh-Awd 3.7 Bryant always informs me on how things are going and is always pleasant and helpful. My loaner was clean, gassed and ready to go as soon as I arrived. Bryant always informs me on how things are going and is always pleasant and helpful. My loaner was clean, gassed and ready to go as soon as I arrived. There is no better service experience then Piazza Acura of Ardmore. More

Quick and Easy Quick and easy service. They kept me in the loop the entire time I was there. They have top notch service and everyone there is extremely friendly an Quick and easy service. They kept me in the loop the entire time I was there. They have top notch service and everyone there is extremely friendly and helpful! More

Fast and Friendly The personal attention from Niko our salesperson, and overall welcoming atmosphere of the dealership went a long way towards the sale. The deal was co The personal attention from Niko our salesperson, and overall welcoming atmosphere of the dealership went a long way towards the sale. The deal was conducted expeditiously including our negotiations. More