Piazza Acura of Ardmore

Of the other two reviews preceding me, one scored 1's across the board, and the other similarly 5's. The best thing I have to say about the dealership is that they adapt to what the customer wants, wi across the board, and the other similarly 5's. The best thing I have to say about the dealership is that they adapt to what the customer wants, with the right level of offering without being too pushy. I got the facts I needed in the time frame I needed; I was offered the relevant purchases only. It's a high volume dealership, so you don't get excessive pampering and there may be some waiting; but you get good prices as one would expect from the high volume. It's a no xx kind of place. The service *looks* great - they offer a loaner car if repairs are needed. But no experience so far. When (if) I get further experience with customer service / repairs, will post further feedback. So far ... they are everything I could ask for in a dealership. More

Problems started when I TRIED to buy an Acura from Ardmore. Salesman didn't really seem motivated to sell - told me to come back next month and see what was on the lot.<br><br>Bought from another dea Ardmore. Salesman didn't really seem motivated to sell - told me to come back next month and see what was on the lot.<br><br>Bought from another dealer, unfort., they were 2 hours away. When I had problems with my Acura the day after spending $40k on it, I had to deal with Ardmore. They lied, didn't perform work they said they did, stole money from the car, and even damaged it on the lot. And the problems were never fixed. <br><br>Finally showed up when the car was having problems and showed a service writer. He said he would order the part. After spending a month waiting for the part and calling back and forth, Acura corporate stepped in and had them order the part. Upon arriving for my appointment, the head of service told me they would have to retest the problem on my car, which they were never able to duplicate before. Instead of telling me all of this on the phone, they wasted my time and money. I left.<br><br>They lost my sale, six sales I sent my other dealer in the meantime, as well as two other friends that bought Acuras this weekend. Plus we own a repair shop that we will be dropping their account and dealing with another dealer. More

The service guys at Ardmore Acura are great. I had brought my (old) car in for everything from an oil change to a major repair. I have had nothing but positive experiences with them in each instance. brought my (old) car in for everything from an oil change to a major repair. I have had nothing but positive experiences with them in each instance. In one instance, I had to leave my car over the weekend for a repair. Since I travel for work, I needed a car by 8 am on Monday morning. They weren't positive that the parts would be in by then, so they gave me a loaner car for 10 days! Unbelievable.<br><br>I have since sold my Acura and purchased a Honda S2000. Quite honestly, I will be bringing that car to Ardmore Acura for everything except warranty work. Kudos to the service guys there. More